Shelby Pervier
Naugatuck, CT 06770
SUMMARY/OBJECTIVE Seeking administrative position utilizing my
strong interpersonal, organizational and decision
making skills. Self motivated individual who is a
team player that takes pride in my achievements
and accomplishments.
WORK EXPERIENCE
Southport Brewing Company Restaurant, Milford, CT
Office Manager July, 2011 - Present
. Responsibilities include inventory and record keeping, coordinating
customer events and holiday parties, meeting with clients and
negotiating contracts for restaurant. Setting up staff schedules and
arranging for special coverage of events. Meeting with vendors who
wish to introduce their products to restaurant. Maintaining staff
morale to ensure customer loyalty. Preparing trending reports with
other SBC restaurants.
Dr. Jeffrey K. Schpero, Derby, CT April, 1986 - June, 2010
Office Manager (Veterinarian Position)
. Responsible for office management including but not limited to daily
scheduling of patients and staff, responding to client inquiries and
problems, supervision of personnel with emphasis on goal-oriented
teamwork.
. Accounting duties including but not limited to keeping accurate
patient records and files, payroll, expense reports, and handling of
delinquent patient accounts.
. Responsible for relationship management in an effort to build and
maintain customer loyalty and satisfaction.
. Responsible for inventory maintenance.
Anne's Lady Shoppe, Derby, CT January 1982 - October, 1986
Manager/Sales Representative
. Responsible for customer service and support, inventory control and
store design.
. Assisted in buying trips to New York.
. Choreographed and hosted off-site Fashion Shows.
. Conducted radio broadcasts on women's fashions on WADS.
SPECIAL SKILLS
. Microsoft Office Word, Cornerstone Software - adaptable to computer
programs easily.
. Managerial - organizational, planning, supervisory, prioritization,
delegation, conflict resolution.
. Accounting - payroll, accounts receivable, accounts payable.
EDUCATION
Sacred Heart University, Fairfield, CT
Business Management Honors
St. Joseph's High School, Trumbull, CT
Honors Graduate
References available upon request