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Customer Service Engineer

Location:
Jacksonville, NC
Posted:
February 05, 2014

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Resume:

Chao Zhang

acci7x@r.postjobfree.com Cell 315-***-****

*** ********* **, ************, ** 28546

Objective

Obtain a 2014 fulltime job in designing, engineering, and manufacturing related fields.

Education

Clarkson University, Potsdam, NY 2010-2013

GPA=3.625

Master of Science, Civil and Environmental Engineering

Sichuan University, Chengdu 2005-2009

Bachelor of Engineering, Industrial Engineering

Work Experience

Customer Service Interpreter, Language Line Solutions Oct 2013-present

• Customer service support over the phone, help the communication and understanding between two parties.

Assistant Project Engineer, SJ SERVA 2013 summer

• Assist the system integration and truck loading design using AutoCAD for oil and gas application equipment.

Graduate research engineer, RATES 2011-2013

• Prototype product research and development. TWO prototypes established from concept using the design-build-test routine.

• Independent project manage and coordinate, multi-tasking and prioritizing to ensure the delivery. TWO projects accomplished.

Graduate student, Clarkson University 2010-2013

• Lab-scale plasma reactor, rebuild from gathered reference.

• Data collection, process, present and technical write-up using the MS Office suite. A thesis composed.

Field project assistant, Sentai Environmental Engineering, LLC (summer intern) 2006 summer

• Travel to the remote area, onsite work with a team of professionals and local people. One WWTP built.

• Equipment and construction material planning and procuring using spreadsheet.

Technical Skills

Mechanical CAD design (Inventor & Solidworks)

Hydraulic piston/pipeline design and assembly.

CAD drawing and BOM generation and maintenance.

Experience with pumping, piping, valves, sealing, and fittings.

Experience with sheet metal framework design.

Experience with worldwide off-the-shelf component sourcing on the Internet.

Machine shop operate (Clarkson certified)

Hands-on experience with drilling and cutting.

Hands-on experience with PVC, CPVC, Delrin, Teflon, Aluminum, and stainless steel.

Geometric dimensioning and tolerance (GD&T).

Electrical control & programming

Teensie PLC breadboard design and construction.

Arduino language script writing for the bi-directional motor control logical algorithm.

Other skills and certificate

Language Proficient with Mandarin and English (speaking and writing).

Software MS OS system, Word, Excel, PowerPoint, AutoCAD Inventor, Solidworks.

Member American Water Works Association (AWWA).

Engineer in Training (EIT) Plan to take the online test on Feb 2014.



Contact this candidate