John Scott Hollingsworth **** Cove Trail Schertz, TX 78154 Available to Relocate
Nationwide
Phone: 210-***-**** *************.****@*****.***
Key Competencies
Inside sales experienced
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Account management
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Microsoft Office applications
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Interpersonal skills, communication and relationship building.
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Education
BA in Biology, GPA: 3.50, August 2012, Cum Laude graduate
UNIVERSITY OF THE INCARNATE WORD, San Antonio, TX
• Awards:
o Dean’s List(2010 to 2012)
o Presidents Honors(2008 to 2010)
AAS in Information Systems, GPA: 3.50, November 2007
COMMUNITY COLLEGE OF THE AIR FORCE, Alamogordo, NM
Work Experience
Inside Sales Representative, 10/2012 – Present UPS, San Antonio, TX
• Retains and growing UPS Small Package customer business .
• Prioritizes customer opportunities and focus attention on accounts with the greatest opportunity and
likelihood of success
• Creates contacts, monitors contractual compliance, and answers customer questions .
• Coordinate opportunities and strategies with other Non National sales team members.
• Maintain knowledge of UPS products and services to develop appropriate sales solutions.
• Review customer shipping practices to ensure contractual compliance.
• Determine customer discounts and write new contracts.
Staff Sergeant, 10/2002 – 11/2007
UNITED STATES AIR FORCE, Colorado Springs, CO
• Utilized web based technology (chat rooms, search engines, remote communications) to complete
customer trouble tickets.
• Worked with Microsoft Office applications to complete reports, communicate with chain of command,
and complete presentations for current operations.
• Used databases to maintain user accounts and equipment lifecycle replacement.
• Supervised peers conducting performance reports
• Conducted analysis on IT products and market trends
Accomplishments:
• Selected to 1 of 30 slots into UIW’s competitive nursing program out of 500 applicants, 2010
• Selected Airman of the Quarter three times in 2 years, 2006
• Hand picked to selectively manned duty assignment, 2005
• Promoted early to Sr. Airman. Chosen the top 5% of airmen throughout the unit, 2004
Volunteer
• SAPD Family Assistance Crisis Team program, 2012 to Present
• Big Brothers Big Sisters, 2004 to Present
• Outstanding Volunteer award, 2007
• Drug Abuse Resistance Education program, 2006
• Enlisted Against Drunk Driving program, 2003
References available upon request