Customer Service Sales

CHRIS DORESTANT

* ******* **** *****: 845-***-****

Highland Mills, NY 10930 Alt: 845-***-****

********@***.***.***

Summary of Qualifications

Eager, versatile recent graduate with an academic background in History. Strengths include the ability to establish

priorities and meet challenges head-on.

Experience

THE NORTH FACE March 2013 – Present

Sales Associate

Central Valley, NY

• Engaged customers in order to provide to them what they need in terms of product and quality services

• Promoted brands when instructed

• Processed transactions in a time efficient manner

• Maintained work area in terms of cleanliness and hygiene

• Communicated current product features and benefits to customers

• Provided administrative assistance to marketing department

RONALD MCDONALD HOUSE August 2011 – December 2012

Receptionist/Volunteer

Morgantown, WV

• Greeted, assisted and directed guests, workers, visitors and the general public

• Answered all incoming calls and handled caller’s inquiries

• Provided office support services so as to make sure efficiency

• Responded to guests and public inquiries

• Received, directed and passed on telephone fax messages

• Directed the employees, guests and general public to the right staff member

• Maintained a sufficient record of office supplies

• Provided word-processing and clerical support

• Picked up and delivered the mail

• Maintained the common filing system and file all letters

• Coordinated the repair and maintenance of office supplies

• Provided administrative services for the Office Manager

CAMP SCUFFY July 2008 – August 2012

Summer Counselor

Tallman, NY

• Provided leadership and guidance of a trail group of eight to twelve day campers

• Participated in conducting general camp program

• Cooperated with the entire staff in working together for the welfare of the camp and campers

• Maintained a positive working relationship with other staff assigned to the group

• Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a

variety of ways

EDDIE BAUER June 2007 – January 2008

Sales Associate

Central Valley, NY

• Provided great customer service and achieved sales goal.

• Identified customer’s requirement and recommended suggestions, pushed products and maximized sales.

• Maintained store display and visual appearance.

• Assisted in updating customer database. Helped with sales and improving revenue generation.

• Developed and maintained positive customer relationships.

Education

WEST VIRGINIA UNIVERSITY 2012

Bachelor of Arts History GPA: 3.35

Morgantown, WV

• Dean's List - Fall 2011

• Recipient of Mountaineer Scholarship

• History Club

• WVU Men's Track Club

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