Customer Service Assistant

Florence Onyegbula

*** *********** **** **** *, Leicester, LE5 0SA

Mobile: 074**-****** Email: ***********@*****.***

Personal Profile

A friendly and approachable person with good leadership, communication and

listening skills. Efficient, organicism, perceptive and effective under

pressure. Likes challenges and enjoys motivating and enthusing other

people. Possesses extensive knowledge in providing high quality social

health care and office environment.

Skills and Abilities

Professional skills to work with children, the elderly people and people

with learning disabilities.

Team player able to work under pressure and undertake variable tasks .

Excellent organizational, communication and interaction skills

Good customer service and support skills

Excellent in cooking and food preparation skills

Education

May 2012: Rhema Care Service limited Training in Health & Social care.

June 2009-10: Multicultural Language Teacher Course "English to Italian"

Jun e1981: S. Jude's Secreterial Centre - Secterial studies

Employment

October 2012 to date

Care assistant

Tordarrach Nursing Home

Responsibility: carering for elderly people in the home

Rosywood care services

Domiciliary care assistant

30/03/13 - Date

2008 - 2012: Gabriella Casa

Care assistant

Responsibility: I had the responsibility for giving good personal care and

customer service. I also translated English to Italian for the benefit of

customers.

2002 - 2008: Amsa Gomma:

Factory technical parts quality controller

Responsibility: I was responsible for serving customers and worked as an

integral part of a team to achieve sales targets for company, and quality

controller of parts.

Seminars

I have attended and organized several seminars as the General President

of Nigerian Catholic Women Organisation (CWO) Dioces of Treviso.

Introduction to Multicultural & Multilanguage Care, Introduction to

document control system, Teamwork and leadership skills

Interests and Activities

I socialize with a wide range of people and enjoy reading news in social

care and society

I enjoy traveling and learning new cultures.

Languages

I speak fluent Italian, English and Igbo (Nigerian)

References upon request

Contact this candidate