Customer Service Manager
Resume:
Ronald L. McKnight Jr.
***** ****** **** **. **** #223
Austin, Tx. 78753
Phone 915-***-****
Email: ********@*****.***
Dear Human Resource Manager:
Are you looking for a highly motivated, dependable, innovative individual? I believe I have what
it takes to complete the job. I am currently enrolled in the University of Phoenix to obtain my Bachelors
in Health Care Administration as well as Austin Peay State University receiving my Phlebotomy
Certification to further my education. I have outstanding retail skills, computer repair, and customer
service. I am certain that after reviewing my resume enclosed, you will see that I highly qualified for the
position applied.
I have exercised my retail and customer service skills in recent jobs to show my ability to work
well with others. My working experience includes interacting professionally as well as working with a
broad range of management. I have taken the basic college and computer classes to show my ability to
obtain and utilize information. I believe that my abilities are well suited to filing the position in your
establishment.
I am hardworking, detail-oriented, responsible, team player, and a motivated person committed to
doing the best of my ability to complete the job. This position seems to offer a stimulating challenge,
professional growth, and the opportunity to use my customer service skills in the area of interest.
I would appreciate if we could arrange an interview to further discuss how my experience and
qualifications may complement your company. Please feel free to contact me Monday through Friday.
Thanks for your time and consideration.
Sincerely,
Ronald L. McKnight Jr.
Ronald L. McKnight Jr.
12800 Center Lake Dr. Unit#223
Austin, Tx. 78753
Phone 915-***-****
Email: ********@*****.***
Career Goals: To obtain a long term career with a company which has strong customer service, and
office administrative skills where I can grow professionally.
Summary of Skills:
• Quickly absorbs and retains new information
• Motivated
• Ready for a challenge
• Team Player
• Skilled in Customer Service
• Goal Oriented
• Adaptive
Education:
University of Phoenix :( Current) Bachelor of Science in Health Care Administration
Clarksville, Tn. 37042 (ONLINE)
Austin Peay State University :( Current) Phlebotomy Certification
Clarksville, Tn. 37042 (ONLINE)
Major Courses
Customer Service, Advance Math, Word Processing, Quality Inspecting, Advance Physical, Science,
English, Intro to Computers, Word, Excel, and Sales.
Work History:
2005-2007 Opinions Ltd. - Assistant manager Amy Tuzzio 440-***-****
2009-2010 Rent-A-Center- Account Manager Brandy Trotter 931-***-****
2010-2012 Hopkinsville Community College- Veteran Affairs Coordinator Cathy Alston (270)707-
3957
2012-2013 Staff Partners LLC.- Operations Manager; Kathy Roberts 931-***-****
2013- Current Residence Inn by Marriott- Front Desk Lead; Melody Haines 512-***-****
Ronald L. McKnight Jr.
12800 Center Lake Dr. Unit #223
Austin, Tx. 78753
Phone: 915-***-****
Email: ********@*****.***
Educational Reference
Cathy Alston
Veteran Affairs Director
202 Bastogne Blvd.
Ft. Campbell, Ky. 42223
Professional Reference
Melody Haines
General Manager
Center Lake Dr.
Austin, Tx. 78723
Personal Reference
Alecia Brown
Engineer Tech.
1539-C Ft.Campbell Blvd.
Clarksville, Tn. 37042
Contact this candidate