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Sales Customer Service

Location:
Maple Heights, OH
Posted:
February 04, 2014

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Resume:

ARAYA J. CANTRELL

***** ********** **** ****** *******, OH 44120 216-***-****

acchy2@r.postjobfree.com

Professional Summary

A quotations, sales and customer service professional with extensive

experience. Strengths include managing multiple projects, communicating

deadlines and following through with internal and external partners.

Possess the ability to learn and incorporate new technology. Consistently

receive positive feedback from clients and co-workers.

Experience

Quotations Analyst

October 2011-Present Newark/element14, Richfield, OH

. Manage customer Bill of Material requests and provide quote

intelligence to capture sales for board level components.

. Follow up on open opportunities to capture and drive sales growth.

. Obtain special cost/design registrations for select products.

. Balance turn-around time and effectiveness of quotation process

capture the optimum share of business from key customers.

Sales Consultant

July 2002-September 2011 AT&T Communications, Inc., Brecksville, OH

. Sales presentation of landline, wireless, and high speed internet

services to small business owners within a call center environment.

. Consulted with customers and tailor sales packages providing the most

benefit all while routinely exceeding monthly sales objectives.

. Researched and resolved customer issues by working with other

departments also demonstrating teamwork.

Assistant Manager

August 1997-August 2001 Enterprise Rent-A-Car, Cleveland, OH

. Marketed the advantages of rental car services to small business

owners for corporate and insurance needs.

. Supervised a staff of four to six employees while also managing and

analyzing office income reports.

. Completed accounts receivables and journal entries for office.

Project Specialist

July 1996-July 1997 Management Recruiters International, Cleveland, OH

. Advised employment candidates of benefits of new opportunities.

. Coordinated interviews for sales professionals regarding nationwide

positions.

. Exceeded staff goals meeting set number of interviews.

Account Executive

September 1995-July 1996 WWWE-1100AM, Cleveland, OH

. Sold radio advertising to local businesses via cold calling &

scheduled appointments.

. Promoted the radio station within the Cleveland area and surrounding

suburbs as a viable option for targeting specific customer

demographics.

. Designed business proposals and strategies that increased client

earnings by 10%.

Education

The University of Findlay, Findlay, OH

May 1995

. Bachelor of Arts, Communications



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