Customer Service Representative
Resume:
Cherise Petterson
****************@*****.***
**** ***** ****** **** ***# 2006
Chandler, AZ 85248
Objective
Seeking a position that will allow me to show my business, communication, leadership and multi-tasking skills. I can bring great
responsibility and leadership to the workplace.
Qualifications
• Excellent communication skills, both written and verbal
• Consistently demonstrating creative techniques and new ideas
• Experienced with working with people of all ages
• Very orderly, tidy and organized
Education
Rasmussen College A.A.S. Degree: Business- Specializing in Entrepreneurship
Mankato, MN Graduated: June 2013
• 3.34 GPA
• Dean’s List five consecutive quarters
• Graduated with Honors
Owatonna Senior High School
Owatonna, MN Graduation Date: June 2011
Employment
Drive Time Mesa, AZ August ’13 – Present
Senior Underwriting Support Coordinator
Oversee underwriters verifying accounts. Giving positive and negative feedback to co-workers. Watching the floor and searching for any
trends with employees, stores or deals. Reviewing/double checking the first underwriter’s deals. Making outbound calls to dealerships to
verify notes as well as employers and insurance companies to make sure the deal was done properly.
Verizon Wireless Mankato, MN December ’12 – July ‘13
Customer Service Representative
Assist customers with their wireless devices and getting solutions for problems as quickly and efficiently as possible.
Jostens Owatonna, MN September ’12 – December ‘12
Customer Service Representative
Assists customers with graduation products while multi-tasking and figuring out situations so they can be fixed in the best way possible.
Wenger Owatonna MN July '12- September ‘12
Temp
Using power tools to produce products that make sound proof rooms.
Holiday Inn & Suites Owatonna MN January '11 – January ‘13
Guest Representative
Providing customer service to guests by accommodating to their needs while answering phones, making reservations, checking people
in/out and working a cashier.
Holiday Inn & Suites Owatonna MN August '10 - January '11
Life Guard
Watching the water while keeping the pool safe and clean for patrons to use.
Park and Recreation Owatonna MN March '09-December’12
Water Safety Instructor
Keeping children safe while teaching them the proper swim techniques.
Certifications
• Life Guarding/ Water Park/ First Aid
• CPR/AED
• Water Safety Instructor
Volunteer Experience
Salvation Army Seasonal- December '09-'10
• Rang bells at different locations to raise money for the Salvation Army
Angel Tree Seasonal- December '08-'11
• Bought gifts for low income families who could not afford Christmas presents
Wilson School Fun Day May 2012
• Volunteered at a station that used pony tails, bobby pins and brushes to do elementary school kids' hair
Contact this candidate