Jarrod Mays
Thousand Oaks, CA *****
acchnu@r.postjobfree.com
Outline
* ***** ** *** ****** experience with 3 complete sites operating on the internet
* ***** ** ********** ** data entry/analysis in a
Proficient at various administrative duties often carried out in an office environment
Education
2 006 H ig h School Diploma
Focused on Art & Technology
Experience
7 /2013 - P r esent C laim s Support R epresentative
Personal Insurance Administrators, Inc. Agoura Hills, CA
Distribution of information regarding insurance policies to appropriate parties
Assisting policyholders and medical providers over the phone regarding claims inquiries
Organization of information received by fax and email, as well as information sent to
policyholders
3 /2013 – 6 / 2013 C ustomer Care R epresentative ( Temp)
Anthem Blue Cross Newbury Park, CA
Assisted policyholders with questions and concerns regarding their policies over the phone
Recorded typed logs of calls made by members into our system.
Drafted letters to be sent to members and Anthem associates in Microsoft Outlook.
1 0/ 2012 – 3 / 2013 W arehouse Ass ociate
Tile Encounters Ventura, CA
Maintained the Warehouse and assisted customers with their purchases
Organized inventory and tracked all purchases coming in and returns going out using
QuickBooks.
Drove truck on designated inventory pick up and drop off days
6 /201 1 – 5 / 201 2 D ata Analyst
GPA Technologies Inc. Ventura, CA
Production and distribution of technical manuals for naval ve hicles, equipment and
machinery
Provided QA to ensure that the manuals were properly made
Made corrections to any development errors in XML using Adobe Framemaker and Adobe
Acrobat.
Kept track of complete and incomplete manuals in the queue using Microsoft Excel.
Skills
Skilled at web design and production using languages and programs, such as:
HTML5 & CSS
Adobe Dreamweaver 6
JavaScript
PHP
XML
Typing: 60wpm
Experience with 10-key data entry.
Proficient with Microsoft productivity software such as:
Excel
W ord
PowerPoint
Outlook
Years of experience with Adobe software such as:
Photoshop
Premier
Audition
Illustrator
Acrobat