Customer Service, speech, human communication, interpersonal communica
Resume:
Frederick D. Ramsey Jr.
Baltimore, MD 21214
*********@*****.***
Profile
Liberal Studies Major with skills in Interpersonal Communication, Urban Planning, Public Speaking, and Performance.
Employment interests in customer service field where employment experience can be utilized and furthered throughout
employment while pursuing higher education in a master’s program.
Education
B.S. in Liberal Studies, Focused in Performance Studies
Minor in Sociology
Fall 2013
Frostburg State University, Frostburg, Maryland
Relevant Coursework
Voice & Speech
Human Communication Business Writing
Personal Security & Privacy
Employment Experience
Customer Service Agent September 2012 – May 2013
ACS/Xerox, Frostburg, MD
Relevant Competencies
• Proficient in MS Word, PowerPoint
• Functional in MS Access and Excel
Campus Activities
President and Keeper of Records and Seals of the Omega Psi Phi Fraternity Incorporated, Beta Kappa Chapter.
President of the National Pan-Hellenic Council.
Team Leader of the Fellowship of Christian Athletes.
Three year team captain Frostburg State University Football & One year of Track&field.
Certifications
American Red Cross Lifeguard August 2007 – present
Volunteerism
Bea Gaddy Thanksgiving dinner drive (Baltimore), 300 Man March (Sponsored by COR TIGERS Baltimore), Omega Psi
Phi Tau Pi & Iota Phi Christmas Day Toy Drives (Columbia, MD – Pittsburgh, PA) (All have been participated in
annually). Etc.
References Available
Contact this candidate