Natalie Lau
Address: *** ****** *** #***, ********* CA 94086
Telephone: 1-408-***-****
Email: ************@*****.***
[pic]
Objective:
To apply for Administrative Assistant position in a company to utilize my
skills and knowledge in various areas
Education:
2007-2009 San Francisco State University (San Francisco, CA)
B.S in Hospitality Management (Concentration in Hotel
Management),
Minor in Business Administration, Dean's List in 2007 and 2008,
GPA 3.75
2003-2006 Laney College (Oakland, CA)
Business Administration GPA 3.45
Work Experience:
04/2013-01/2014 Pantronix Corporation-Electronic Manufacturing (Fremont,
CA)
Purchasing and Customer Services
. Monitor inventory to ensure all direct and indirect
production materials and general supplies are
reordered on time
. Source materials, request for quotes for electronic
components, manufacturing materials and tools,
negotiate pricing and terms, generate purchase
requisitions, place purchase orders and follow up
with shipments
. Prepare cost summary for BOM (Bill of Material) and
place orders to meet the production kit-up schedule
. Type quotes and submit to customers, follow up with
purchase orders from customers and respond to
customers' inquiries
. Coordinate with different parties to solve payment,
order, shipment, quality and other miscellaneous
issues
. Schedule job interview appointments and conduct
interview to applicants
. Back-up receptionist
10/2012 - Present Sequoia Healing Clinic and Spa (Oakland, CA)
Secretary-Part-time
. Greet and take care of customers' needs to ensure
100% guest satisfaction
. Responsible to the general operation of the clinic to
enhance operational efficiency
. Handle advertisement, medical billings, insurance
claims, scheduling and other administrative tasks
02/2009-04/2012 China Aviation Oil (Hong Kong) Company Limited (Hong Kong)
Sales and Marketing Coordinator
. Handle airlines aviation fuel and other petrochemical
product tenders and contracts
. Create and maintain sales reports, expense reports,
prepare meeting minutes, document translation and
official correspondences
. Coordinate with various parties to place purchase
orders, arrange shipment, custom declaration and
product distribution
. Act as executive assistant to manage CEO's diary,
meetings, travel, contact list and all other duties
. Involve in business planning after studying market
intelligence, customer behaviors and future forecast
. Arrange hotel accommodation and transportation to
internal staff and guests
. Organize regular company meetings and activities
. Provide administrative assistance in various projects
assigned by Management
Internship:
01-04/2008 The Ritz-Carlton, San Francisco (San Francisco, CA)
Human Resources Department
. Involve in work environment improvement project
. Shadow HR manager with recruitment and follow up procedures
. Assist with employee relations and training programs
09-12/2007 Serrano Hotel, Kimpton Hotels (San Francisco, CA)
. Front Office: check-in and check-out guest, handle phone
calls
. Guest Service: provide destinations information to guests
. Sales and Catering: go over the sales contracts and
proposals
. Human Resources: shadow HR managers with employees' time
records and new employees applications
Additional Skills:
. Proficient in PCMRP, Microsoft Word, Excel, Outlook and Power Point
. Fluent in Cantonese and Mandarin
Availability:
Immediately