Customer Service Sales

Luke Hollingsworth

Sales Specialist - Best Buy Incorporated

Sunnyside, NY

**.****.*************@*****.*** - 765-***-****

WORK EXPERIENCE

Sales Specialist

Best Buy Incorporated - August 2013 to Present

Specialize in electronic product knowledge and offer complete

technology solutions with customers while offering finance option

• Coordinate with team to close sales while earning future business

Team Member

General Electric - May 2012 to July 2013

Work closely with business leader to ensure 100% assembly

accuracy

• Obtained fork lift license and promoted two pay levels within 1

year

• Familiarized with union environment and facilitated relationship between company and union

Team Member

Menards - May 2011 to May 2012

Remedy all price discrepancies, customer dissatisfaction, and general maintenance on 15 point of sale

locations

• Deliver qualified plumbing solutions to guests of the store

including the value incentive on additional protection plan

Housing Coordinator/Community Leader

Wright Dormitory - January 2007 to December 2010

Checked in 1000+ students for new student orientation,

maintained building security, familiar with emergency protocols, and kept order in numerous crisis situations

• Sorted daily mail, answered campus phones, and managed

customer window

• Mediated monthly student government meetings and offered

experienced advice for incoming freshman

EDUCATION

BS in Health Management

Indiana University - Bloomington, IN

2006 to 2013

SKILLS

fast learner and organized

ADDITIONAL INFORMATION

SKILLS & ABILITIES

Customer Service

• Developed an "ask by name" relationship with customers

• Familiar with phone switchboards, call transfers, and over 4 years window/desk experience

Communication

• Proficient in iOS, Windows, and android operating systems

• Proficient in Microsoft Office applications especially Word, Excel, and Power Point

Leadership

• Leadership positions in comedy troupe, collegiate dormitory, and collegiate student association

• Pursued head cashier position and maintained position once awarded within two months of hire

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