Administrative Assistant Manager
Resume:
Wanda Broadway Johnson
Houston, TX 77082
*******@*****.***
Profile: Professional Administrative Assistant offering over 20 years extensive experience spanning over
government, private and nonprofit. Utilizing a range of software applications (Word, Excel, Power Point
and Outlook), to ensure effective and efficient data management.
Work Experience:
2010 – 2012 – Next Financial – 2500 Wilcrest, Suite 620, Houston, TX 77042
Commissions Specialist
• Provided administrative support such as data input of broker/dealers commissions
• Research account information forms for release of commissions
• Balanced commissions sales reports with 100% accuracy
• Responded to emails and phones regarding commissions payouts within 24 hour turnaround
• Communicated with Representatives and Dealers with efficiency and accuracy
2008 – 2010 – Garnet Associates – 3000 Weslayan, Suite 395, Houston, TX 70027
Administrative Assistant – Temporary Positions
• Provided administrative clerical support to various companies
• Composed correspondence, reports, coordinated meetings, scheduled travel arrangements
• Developed interoffice filing systems
• Answered emails and phones
1998 – 2003 – American Cancer Society – 936 Pine Ave, Long Beach, CA
Staff Assistant
• Provided clerical support to Director Cancer Control and Cancer Specialist; composing
correspondence, reports, coordinating meetings/health fairs, organization and maintenance of
office filing system for easier acquisition of documents and reports
• Maintained appropriate information databases, monitored/replenished cancer information
brochures and supplies
• Coordinated patient transportation schedule for medical appointments to and from doctor’s
offices
• Prepared quarterly patient information reporting system for distribution to Regional Headquarters
with 100% accuracy
• Trained and supervised 6-10 volunteers and interns to answer phones, disperse cancer information
materials via Internet, phone and mailing to patients and non-patients.
• Performed mass mailings and other organizational yearly cancer campaigns and programs
1995 – 1998 – OB/GYN Management Inc (Company Closed) – Redondo Beach, CA
Office Manager
• Assisted the CEO and VP in administrative support for this medical management company
• Developed employee and patient handbooks/manuals improving office operations
• Compiled and distributed memos, letters and reports to health care executives
• Inputted data into computer including spreadsheet applications
• Improved office operations by 85%
• Routed patients and clients questions /complaints to appropriate staff improving customer
satisfaction of services.
1979 – 1995 U. S. Postal Service – 7001 S. Central Ave, Los Angeles, CA
Office Clerk
• Provided clerical support to Postmaster, Director Finance, Facility Activation Coordinator and
other departments executives
• Typed correspondence and reports
• Balanced expense accounts and disbursements saving accounting hours
• Arranged travel and scheduled appointments for manager, customers and vendors
• Compiled and distributed monthly activation meetings minutes to Postmaster, Directors and
Managers
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