Quality Assurance Project Manager
Resume:
A mit Pu r i
**********@*******.***
SU M MARY:
Over 10 Years of extensive Experience in IT Industry with emphasis on
B usiness/Functional Analysis i n the a reas of Web based and C lient-Server
A pplications.
Hands on Experience in various D omains such as B anking, Finance and E-
Commerce.
Requirement gathering, Project plan i n form of the D esign document
specifying the steps with various sequence diagrams, working with various
B usiness Analyst g roups to p rovide t raining, resolve questions, assess needs
and r ecommend changes.
Worked closely with the stakeholders for understanding the software requirements
and delivering the best product possible.
Acted as liaison between stakeholders: system users, clients and managers, who
have a business problem to gather requirements.
Experienced in Complete Software Development Life Cycle (SDLC), Software
T esting Life Cycle (STLC) and B ug Life Cycle
Involved in various phases of Project L ife Cycle including Requirements Gathering,
A nalysis, Design, Development, Implementation, Testing and Defect Tracking,
Software Quality Standards and Configuration Management.
Expertise in Developing T est Plans and T est Cases u tilizing Business
Requirements and Functional Design Specifications, Strong skills in creating T est
Scripts and T est Scenarios as the Project Develops.
Well versed with wri ting detailed test cases for functional & nonfunctional
requirements.
Mapping of data fields and elements from current environments to future data
warehouse.
Good experience of Q uality Assurance methodologies like Waterfall, V-Model,
Agile.
Well versed with Compuware Tools like QA Partner and QA Di rector .
Extensively involved in testing with interfacing applications for H OGAN mainframe.
Extensively involved in S IT, ET, UAT & Regression testing during various phases of
t he design.
Create and execute test plans, and scripts, including use cases and process f low
d iagrams, for both in-house and third party application software.
Practiced excellent QA standards, metrics and T est Management Process.
Experienced at Use Case development, UM L modeling with Microsoft Visio and
Rational Rose, applying data modeling, feasibility studies, System Requirements
Specification (SRS), Scope Document, Applications Architecture and Business
Requirements Document ( BRD)
Familiarity with key controls within Financial and Operational Business Processes,
I .T., Change Management
Highly motivated, organized and results oriented with excellent communication
and p resentation skills with capability of adapting to new and fast changing
technologies
Excellent team player with good logical r easoning ability, co-ordination and
i nterpersonal skills
Good k nowledge in Q uality Assurance & Quality Control .
E D UCAT ION:
B.B.A Computer Applications
T EC H N ICAL SK I L LS:
Windows NT/2000/XP, Red Hat Linux 9.0, UN IX
Operating Systems
VB, ASP, C, C++, Java, Java Script, VB Script, HTM L, CSS, . NET,
Languages
TSL, SQL, XML
Oracle 8i, 9i, 10g, DB2, SQL Server 2008, Total Plus Mainframe
Database
Testing Methodologies Functional, Integration and System Testing
SOAP U I, Soap Scope, HP Quick Test Pro 9.2/10.0, Test Director
Testing Tools
7.0/6.0, HP Quality Center 8.2/9.0/11.0, Load Runner 8.0, Bugzilla,
T FS, JIRA
P ROFESSIONAL EXPER I E NCE:
FRB, San F rancisco M ar2012 to
P resent
Sr. Business Analyst
Working as B usiness Analyst w ith the Corporate On-line Banking Team responsible for
I mplementation and testing of Product E B (Enterprise Business on-line). Corporate Online
Banking Team directly In teracts with Corporate/Enterprise Customers who use E B to
T ransfer/Wire M illions of Dollars between Mult iple Accounts. My responsibilities included
analysis of business requirements, documenting the requirements, preparing technical
specifications and process Quality Assurance, development and execution of test plans and
test scripts after the development is complete. Essentially, I play a dual role as both –
B usiness Analyst and Quality Analyst.
Roles & Responsibilities:
Prepared B usiness Requirement Document and F unctional Specs t hat cover
" How " business processes are accomplished.
Prepared Use Case diagrams and User scenarios, designed new process f lows and
documented the business process and various business scenarios.
Assisted other Business Analysts to create Prototypes, Wire frames and Mockup
Screens.
Provided business analysis for the design and development of new Corporate Online
Banking Product E B ( Enterprise Business Online).
Provided research and analysis for Integrating Applications ( Total Plus and A FS).
Review specifications created for system changes and r ecommending
i mprovements t o reengineer p rocesses for g reater efficiencies.
Working as l iaison between t he p roject, business and technical organizations by
p lanning and consulting on the analysis of business p roblems to be solved with
automated systems.
Maintain proper communication w ith the developers ensuring t hat the
modifications and requirements were a ddressed.
Testing including enterprise integration of interfacing Applications such as Positive
Pay for Check Imaging and Stop Payments.
Prepared Test Data for QA team including different W ire
A pplications/ACH/Positive Pay I mports formats.
Extensive experience with W ires/ACH/Book T ransfers.
Conducted System testing (SIT and ET environment ) and User-Acceptance testing
t hroughout the entire business process f low.
Participated in the planning, development, coordination and presentation of testing
needs.
Developed and executed SQL queries to verify the proper insertion, deletion
and u pdates into the data Warehouse supporting tables.
Assisted business users in defining UAT test cases and plans; Maintained test cases
and test data on SharePoint and T FS (Team foundation Server) and Q uality
Center.
Participated in QA t eam and B ug t racking or D efect Review meetings.
Exported and i mported t est data between Q uality Center and M S Excel/Word
Developed T est Plans and T est Cases u tilizing Business Requirements and
F unctional Design Specifications, Created T est Scripts and T est Scenarios as the
P roject Developed.
Provide assistance to i dentify, evaluate and develop effective procedures t o
ensure support of business requirements activity.
Used MS Project, V isio, PowerPoint, E xcel, Word for various projects, used for
scheduling, planning, meetings, notes.
Created T raceability M at r ix to ensure comprehensive test coverage of
requirements.
Tested E B ( Enterprise Business Online) with different testing methodologies such as
B lack Box, Smoke, Functional, System and Regression testing.
Performed testing with the team of testers to find the defects in the code. Handling
C ritical, Emergency issues in All Production Environments and On Call Support
over the weekend.
Wells Fargo, San F rancisco M ay2011 to
D ec2011
Business Analyst
Part of I T Business Analyst group - responsible for the implementation and testing of
Hogan Web services and creation, preparation, and conduct of BRD/FSD/quality assurance
reviews and the development and execution of test plans and test scripts.
R oles & Responsibilities:
Prepared Workflow diagrams analyzed ‘AS-IS’ and ‘TO-BE’ scenarios,
designed new process f lows and documented the business process and various
business scenarios.
Wrote an interface to ACH for returned fee items coming from H ogan .
Provided business analysis for the design and development of new corporate data
warehouse. Provided research and analysis for Hogan DDA/Savings System.
Testing including enterprise integration of interfacing Hogan systems and large
data migrations.
Conducted System testing (SIT and ET environment ) and User-Acceptance
t esting throughout the entire business process f low.
Participated in the planning, development, coordination and presentation of
specific testing needs as appropriate to the quality assurance needs of the end
user.
Developed and executed SQL queries to verify the proper insertion, deletion
and u pdates into the data Warehouse supporting tables.
Performed Web Services testing using SOAP U I.
Participating in QA t eam meeting and B ug t racking or D efect Review
meetings.
Logged the defects in Q uality Center and maintained t rack of the defects
t hroughout the life cycle.
Documented T est cases, Test results and T est procedures using Q uality
Center and reported it to team lead.
Performed manual testing for the application and reported the defects to the
developer using Q C 11.0 (ALM) and Clear Quest and participated in bug
reviews.
Performed various roles along with the project manager to see the t imelines are
met. Created to-do list, held weekly status meeting, assessed r isks and made
sure the routing of the documents is done in the r ight and a t imely manner.
Tested the final application for User acceptance, to verify whether all the User
Requirements were catered to by the application.
Bank of America, Concord Nov2007 to
A pr2011
Sr. I T Business Systems Analyst
Projects: Implementation of Loan Calculator and Pre Approval Loan Applications.
Roles & Responsibilities:
Used Attachmate E XTRA! X-T reme to access Hogan mainframe.
Conducted unit, system testing (SIT & ET environment) and user-acceptance
t esting.
Provided business analysis for the design and development of new Loan
Calculator and Pre Approval Loan Application.
Worked as Lead business analysts in the successful conversion of Deposits,
Commercial and Installment loans applications.
Developed and implemented data conversion programs for Deposits (Time and
D DA), ATM/Debit Card management, ACH, and CIS mainframe applications.
Wrote and executed SQL queries to analyze and validate data in Oracle database
d uring pre-production and production environments before and after an install
Provides front line production support for end-users including configuration,
customization, report/dashboard development, data management
I mplemented the entire Rational Unified Process (RUP) methodology of
application development with its various workflows, artifacts and activities.
Documented test cases, test results and test procedures using Quality Center
and reported i t to team lead.
Tested different applications, reported the defects to the developer using
C learQuest.
Applied different types of checkpoint using Q TP i n order to ensure that t he
actual values meet the expected values.
Forever 21, Los Angeles A pr2007 to
Oct2007
Sr. Business Systems Analyst
Projects: M anaging ecommerce Website for US, Canada with digital promotions.
Roles & Responsibilities
Responsible for capturing all the requirements pertaining to events and
otherwise for the application by working closely with the Business Team.
Accountable to get the requirements prioritized and streamlined for each Sprint,
l asting for 3 weeks.
Worked on creating the User Stories in Rally and ensuring that the requirements
a re clear to the development team to ensure effective development effort.
Facilitated daily Scrum call to get the status of the tasks and check for any
b lockers.
Responsible for facilitating the t ransition from t raditional Waterfall Methodology
t o the Agile Model (Scrum) for the team
Trained the entire team including Management and Development team to follow
t he Test Dr iven Development process.
Provided demo to the Product Team with the new features being int roduced in
each Sprint.
Responsible for end to end execution/implementation of all the
enhancements/development effort for Forever 21 website development.
LaSalle Bank, Chicago, I L Sep 2003 – Ma r
2007
Business Systems/ Quality Analyst
The LaSalle Wealth® product was being customized for the client for Performance
reporting, portfolio accounting, retirement plan, proposal generation along with f lexible
deployment, ease of integration and future scalability.
Roles & Responsibilities
Analyzed the Business Modules and their impact on the current system.
Responsible for starting R UP and U M L P rocesses for Creation of
Documentation to use by IT Team.
Provided technical support for conversions of acquired financial institutions and
p roduction maintenance and enhancements for interfaces to the Hogan Deposits
system.
Responsible for the conversion of acquired bank’s complete deposit system to
Hogan deposit system
Created Requirement Specification Documents after conducting In terviews with
E nd Users, JAD Sessions and analyzed their current systems.
Created Use Cases, Use Case Models, Work Flows, and System Specification
Document Using RUP Methodology.
Understand end-user requirements, their strategies, and their goals to create
Requirement Specification Documents, Use Cases, and Work Flows in Visio.
Work responsibilities primarily involved understanding the business logic,
designing requirements, designing use cases, creating various diagrams like
S tate Diagrams, Sequence Diagrams as part of project
Created standards / guidelines for business process modeling, Use Cases, Work
F lows, Data Dictionary, and requirements specifications.
Involved in extracting data from various systems and analyzing i t in order to
confi rm and understand the user expectations for the data.
Extensively involved in S IT, ET, UAT and Regression testing during various
p hases of the design.
Contact this candidate