Customer Service Manager

Matt Dilek

** *********** **** *********, *** York 14620

585-***-**** Email: *********@*****.***

Objective:

To pursue a career in a professional field that will enhance my skills as

well as benefit m employer and that has potential growth within the

organization.

Employment History:

American Rock Salt, Mine Production / Equipment Maintenance

March 2011 - Present

Operated: Bobcat, Forklift, Tele Handler, Scissor lift, Wagner, LHD, Man

lift 40'-80', Road Grader, Explosives handling used in mine operations.

Dominic Landscaping, Landscape Design and Sales Specialist

April 2009 - Present

Acquire and maintain client relations by proactively cross selling products

and services.

Participating in required sales goals by displaying superior client focus

while identifying proper needs

Daily functions include the overseeing of daily operations for multiple

crews while honoring commitments to 100 plus customers per week.

Tootsies Cabaret, Operations Manager

January 2005 - April 2009

Manager in charge of day to day operations of all staff and outside

business

In charge of Payroll for all staff and entertainment venues on a daily

basis

Metropolitan Granite and Marble Sales/ Fabrication / Process

May 2003 - January 2005

Worked as a senior installation of all granite and marble

Working active files with goal of funding all loans/lines of credit for

custom installs

Build contacts and relationships through pipeline management and

information gathering techniques

Vito's Italian Restaurant Bar manager / Customer Service

March 1999 - April 2003

Bartender responsible for customer service and handling of all cash

transactions including the payments of all outside vendors and staff.

Responsible for all ordering of wine and liquor and dealing with all

representatives face to face basis.

Education:

Maricopa Community College Phoenix, AZ Coursework Business

Administration 1996 - 1999

References available upon request

Contact this candidate