MOHAMED BEN HAJ FREJ
acch9o@r.postjobfree.com
* ******** *****, *********, ** 06708. 203-***-**** / 860-***-****
Computer Skills
. Operating Systems/Servers: SCO UNIX, Linux, Ubuntu, Mac OS, MS Windows
Server, Advanced Server, 2003, 2008, Novell NetWare, IBM OS/2, SNAP
Servers, Exchange and Citrix Servers.
. Database: SQL server, Oracle and Database Design.
. E-mail: Exchange, POP3/IMAP as well as mobile devices (Blackberries,
iPhones, iPad's and PDA's).
. Programming languages/Web design: Visual Basic, C++, HTML, XHTML, XML,
and CSS.
. Accounting: Vision Point SBT, Sage, MAS 200, QuickBooks Pro, TurboTax
and Transact.
. Network Environment: TCP/IP, HP, Juniper and Cisco Switches, Cisco and
Sonicwall Routers.
. Backup/Storage: VERITAS, Quantum, Symantec Backup Exec, NetApp SAN.
. Hardware: Computer architecture, hardware and peripherals, Cabling
systems, Fiber Optics.
Experience
10/2001 - Present Propark America Inc. Hartford, CT
IT Manager - Senior Technical Lead
. Management of Propark's IT department companywide (Head quarter and
remote offices).
. Elaboration of IT and technology use strategies.
. Elaboration and management of IT budget.
. Maintenance of the different entities of the system: File and Print
Servers, SNAP Servers, Exchange Servers, Blackberry Enterprise
Servers, Citrix Servers, HP, Juniper and Cisco Switches SonicWall and
Cisco Routers, long distance connections. And troubleshoot problems
when they occur.
. Setup and maintenance of a Citrix server where Geneva and Paris
(parking management applications) reside and are accessed remotely.
. Setup and maintenance of File and Print Servers (Windows 2003 and
2008)
. Setup and maintenance Exchange Servers.
. Using Active Directory and Group Policies in the administration of the
Servers (Domain Controllers).
. Using Remote Installation Services (RIS) and Realtek Ghost workstation
Installations.
. E-mail management (Exchange, POP/IMAP) using Webmail and Outlook.
. Backup using tapes, Hard Drives and RDX Removable Disk Cartridges
(Setup, Management and Troubleshooting).
. Business continuity and disaster recovery.
. Multi-levels security management.
. Avaya Telecommunications and VoIP.
. Extended the Cabling System, using Fiber Optics as a medium, to allow
connecting more Network users.
. Helped in the inception and implementation and now responsible for the
maintenance of an Intranet application. The application allows to
automate all the transactions and procedures for the following
departments:
o Accounting (Cash Receipts)
o Administration: (Payroll)
o Operations (Parking tickets and uniforms distribution)
o Claim System
. Setup of a solution and support for outsourcing some of the Accounting
transactions overseas using the Citrix server.
. Help desk support for remote users (Hardware, Connectivity, Operating
System (Windows 7, Vista and XP; Linux), Applications (MS Office,
MAS200), E-mail, Security and Intranet application using GoToAssist
and LogMeIn.
. SQL and Oracle troubleshooting.
. Configuration and maintenance of a PRO2040 SonicWall. Global VPN
clients and SSL support and setup.
. Proactively renovating all the components of the IT and telecom
systems.
10/2009 - Present POST University Waterbury, CT
Associate Professor: Among the subjects I have taught: Introduction to
Computers, End- user Computing, End-user System Design, Computer
networks, Computer Architecture, Operating Systems, Decision Support
Systems, Software Engineering, Programming Fundamentals, Visual Basic,
Web Design, Global E-commerce, and Seminar in CIS.
02/1997 - 05/2001 Metro Merchant Corp. West Haven
Network Administrator
. Maintained the company's network for the Head quarter and remote
locations.
. Installed, set up, and maintained Windows NT, VisionPoint SBT,
QuickBooks Pro, and Transact.
. Configured and maintained Windows NT servers, workstations and
printers on the network.
. Administered and troubleshoot several Local Area Networks for several
locations.
. Troubleshoot and computer repair.
10/1993 - 02/1997 National Center of Computing
Tunis
Network Engineer
. Led, for more than three years, a technical team on implementing
computing systems in twenty Hospitals.
. Created IT strategies (for several Hospitals, Plants, Administrative
Buildings, etc).
. Determined companies needs and features and elaborated specifications
documentation.
. Evaluated brands and vendors for cabling and computer systems.
. Elaborated bidding specifications for offers on computers, peripherals
and cabling systems.
. Sorted and selected best technical and commercial offers for
computers, peripherals and cabling systems.
. Projected and implemented Cabling Systems (Category 5, Fiber - Optic)
using Hub's, Switches, Bridges, B-Routers, Routers, etc).
. Conceived, administrated and maintained LAN and LAN / WAN
interconnection.
. Implemented multi-systems environment (UNIX, NetWare, Windows NT,
OS/2, LAN Manager).
. Developed training materials and assured training sessions (LAN, WAN,
Network Operating Systems (NOS), Protocols, Cabling Systems and
Electronics).
. Developed training materials and assured training sessions on
Microsoft Office.
03/1993 - 02/1997 Al Amal School Tunis
College Instructor
Taught college level students (night classes and on Saturdays) the
following subjects: Introduction to Computers, Microsoft Office, Cabling
Systems, Security, Networking, Operating systems.
Education
. 01/2011 - Present: Ph. D. candidate in Computer Science and Computer
Engineering - University of Bridgeport, CT. Estimated graduation date:
June 2015
. 09/1993 EuroMaster CITCOM, In telecommunications and networking)
Telecommunications College - Tunis
. 07/1991 Master's and Bachelor's Degree (Electronics Engineering)
Electronics Institute, University of Constantine - Constantine.
Certifications and Training
. Currently studying for a CCNA certification.
. 01/ 2002 Microsoft Certified Systems Engineer.
. 09/2001 Microsoft Certified Professional.
. Professional training on the following:
o Cisco and SonicWall,
o SCO UNIX (User and Advanced levels) training,
o Oracle / SQL (User and Advanced levels) training,
o Windows NT, 2003, and 2008
o Novell NetWare training,
o Visual Basic and C++ trainings. Systems and Network Operating
Systems
Affiliations and membership
. 03/2006 - Present AYA, Inc. (Nonprofit Organization)
Waterbury, CT
Vice-President of the Board of Director (Volunteer)
Contributed to the inception of a nonprofit elementary and middle
school.
Management of the board of directors and hiring new board members.
Hiring and management of teachers and administration personnel.
Applying and managing federal and state grants for the school.
. Member of the Editorial Board of International Journal of
Engineering and Technology (http://www.ijetch.org/list-11-1.html ).
. Member of the CISSE Technical Committee since 2011
(http://cisseconference.org/)
(http://link.springer.com/book/10.1007/978-1-4614-3558-7/page/1 ).
. Member of Electrical and Electronics Engineers since October 2008.
. Member of Association for Computing Machinery since October 2013.
Languages: French, German and Arabic.
References: available upon request.