Engineer Pvt Ltd
Resume:
Mohammed Rafi
Phone: +1-972-***-****
E-Mail: ********.****@*****.***
Career Snapshot
More than 10 years of experience in IT Industry.
o A competent professional with 7.6 years of experience in end-to-end
Software Quality Assurance, and Software Testing throughout the product
release cycle in start-up and product-based organizations.
o Additional 3 years of experience in systems administration, which
includes designing, implementation and administration of Active Directory
domains, mail servers, networks, networking infrastructure and its
operations.
Career Summary
o Experience in test planning, designing test strategy, test execution and
defect management. Expertise in backend, migration, database, and
functional testing.
o Familiar with test types, such as black box, unit, systems, regression,
load, performance, longevity, and usability testing.
o Experience in writing comprehensive test cases covering all the code
paths.
o Expertise in backup-restore technologies that are used to back up
Microsoft environment.
o Expertise in Email Archiving software product.
o Expertise in Virtualization, worked on VMware ESX and Microsoft Hyper-V
to create test environments.
o Expertise in setting up complex test environments that involve multiple
Active Directory forests, multiple sites, Exchange servers (2000,2003,
2007, 2010 and 2013), Clusters for Exchange, and site-to-site VPN.
o Good understanding of different network services, such as DNS, DHCP,
WINS, NFS, and CIFS.
o Self-driven, reliable and excellent team player. I am detail oriented,
passionate about my work, and have successfully handled pressure
situations to meet deadlines and deliver quality output.
o Involved in Performance testing to establish baselines. Worked on Perfmon
and some power shell based in-house tools.
o Worked with the escalations team to resolve customer issues.
o Training and mentoring new team members.
Career Highlights
Symantec India Pvt Ltd. Sr. QA Engineer Feb 2012 to Nov
2013
BMC Software India Pvt Ltd. Lead QA Engineer Jul 2011 to Feb
2012
Iron Mountain India Pvt Ltd Lead QA. Sep 2010 to Jun
2011
Symphony Services Pvt Ltd. Sr. QA Engineer Jul 2006 to Sep
2010
TCSIPL (Interlink) Network Engineer Oct 2005 to Jun
2006
I-flex Solutions Ltd Asst. Manager Facilities Apr 2005 to
Oct 2005
Wipro Infotech/NetConnect Facilities Management Eng. Mar 2003 to
Apr 2005
Skill & Expertise
Technical
Operating Systems: Windows 2012, 2008, 2003, 2000, Windows XP, and Red
Hat Linux.
Virtualization: Microsoft Hyper-V, VMWare ESX and VMWare workstation
Databases: Microsoft SQL 2000, 2005, 2008 and 2012 Oracle 8i and 9i.
Archiving/Backup: IRM NearPoint for Exchange/File System/Symantec
Backup Exec
Mail Servers: Microsoft Exchange 2000, 2003, 2007, 2010 and 2013.
Storage: NetApp, DELL and HP
Web/App Servers: IIS 5.0, 6.0, and 7.0, and SharePoint 2003, 2007,
2010 and 2013.
Version Control: VSS and CVS.
Defect/Test Mgmt: Test Track Pro, Bugzilla, and Jira
Network Hardware: Cisco Switches and Routers.
Tools: Windows Perf Counter, PowerShell based Perf Analysis
and LoadGen.
Functional
Software Testing
< Creation of scoping documents, project plan, test strategies & other
artifacts.
< Configuring and manually testing software applications and developing
Test cases.
< Tracking the project and ensuring smooth functioning by identifying risks
and working on mitigation and contingency strategies.
< Completing Functional, Regression, Performance, stress testing and
performance testing.
< Documenting, tracking, & communicating test plans, test results,
analysis, & unresolved problems using automation tools.
< Preparing the test plan and defining the scope of test plan and Work
Breakdown structure and distributing the test cases between the onsite
and offshore development center.
< Involved in Project Estimation and providing Pre-Prod support.
Software Quality Assurance
< Carrying out evaluation of process quality and adherence to software
product standards, processes & procedures assuring that standards are
established and followed in Software Development Life Cycle.
Academic Credentials
< Bachelor of Engineering (Electronics).
< Higher Secondary School Certificate with Science as my stream from St.
Xavier's Jr. College.
< Secondary School Certificate from St. Xavier's High School.
Trainings and Certifications
< Training on Agile Methodology (Scrum).
< Training on Exchange and Active Directory
< MCP [Microsoft Certified Professional]
< CCNA [Cisco Certified Network Associate]
Personal Vitae
Date of Birth : June 02nd 1978
Sex : Male
Nationality : Indian.
Permanent Address : 4595 W Spring Creek Pkwy, Apt 3813,
Plano, TX 75024
Languages Known : E5nglish, Hindi, Urdu and Marathi
Passport Number : L2794022, valid till
09/07/2023
Visa : L2 Dependent non-immigrant
visa: Valid EAD till Jan 2016.
ANNEXURE
Projects Executed
Symantec Software India Pvt Ltd. - Sr. SQA Engineer
(Feb 2011 - Nov 2013)
Role : Sr. SQA Engineer
Database : SQL
Platform : Windows
Application : Exchange, SharePoint, SQL, AD
Testing Approach : Manual
Project Title 1: - Backup Exec MSFT AGENTS.
Project Title 2: - Backup Exec APP GRT using HYPER-V 2012.
Responsibilities:
. Worked on Backup Exec 2012 R2 release.
. Testing new Feature which are introducing in 2012 R2 release
. Performance, Persistence Memory testing (PPM) for New Feature MSFT GRT
support for Exchange 2013.
. Regression testing for different application as Exchange 2013,
SharePoint 2013, SQL 2012 and AD 2012 for MSFT GRT support.
. Bug fix verification
. Finishing testing task in scheduled time
. Reporting and escalating problems in timely manner & follow up for
issue
. Preparation of Test cases based on Functional Specifications for
manual testing.
BMC Software India Pvt Ltd. - Lead QA Engineer.
(July 2011 - Feb 2012)
Role in project : Lead QA Engineer
Database : SQL/Oracle
Platform : Windows, UNIX, LINUX, Solaris
Testing Approach : Manual
Project Title: - BMC BladeLogic Server Automation.
Responsibilities:
. I was working on BBSA 8.2 release
. Testing new Feature which are introducing in 8.2 release
. Regression Testing.
. Currently assigned Documentation Anchor role where I need to get the
documents of 8.2 release reviewed by the team members.
. Currently assigned Automation anchor role where I need to get the test
cases automated by the contractor team, and execute the suite prepared
and get them stabilized.
. Bug fix verification
. Finishing testing task in scheduled time
. Reporting and escalating problems in timely manner & follow up for
issue
. Preparation of Test cases based on Functional Specifications for
Manual.
Iron Mountain Information Management India Pvt Ltd. - Lead QA Engineer.
(Sept 2010 to June 2011)
Role in project : Lead QA Engineer
Database : SQL
Platform : ALL Microsoft Platforms
Testing Approach : Manual
Project Title: - Disaster Recovery for Microsoft Exchange.
Responsibilities:
. Managing a team of 4.
. Assigning work, preparing work schedules, reviewing the daily status
reports.
. Preparation of Test cases based on Functional Specifications for
Manual Testing
. Involved in providing guidance to automation team to understand the
functionality and prepare the automation scripts. This will reduce the
manual testing efforts. This also involves providing automation team
complex/negative scenarios which manual testing take longer time.
. Fine Tuning of Test Case Metrics
. Performing Functional, Regression, Focus Testing, Reports & Hot Fix
testing.
. Hosting the Dashboard & EOD Status Calls
. Reporting bugs - Preparing Bug reports and guiding the programmers to
fix the bugs.
. Involved in Design meeting and discussions for the assigned modules.
. Involved in the defect report meetings
. Reviewing Test Cases & Bugs.
. Reviewing the Documentation prepared and providing technical
specifications to the documentation team.
. Sending the updated Issue Lists and Defect Lists to onshore on daily
basis.
Symphony Services Pune Pvt Ltd. - Sr. QA Engineer.
(July 2006 - Sept 2010)
Role : Sr. Engineer QA
Database : SQL
Platform : ALL Microsoft Platforms
Testing Approach : Manual
Client : Mimosa Systems.
Project Title: - Disaster Recovery for Microsoft Exchange.
Responsibilities:
. Managing a team of 2.
. Preparation of Test cases based on Functional Specifications for
Manual Testing
. Fine Tuning of Test Case Metrics
. Performing Functional, Regression, Focus Testing, Reports & Hot Fix
testing.
. Hosting the Dashboard & EOD Status Calls
. Reporting bugs - Preparing Bug reports and guiding the programmers to
fix the bugs.
. Involved in the defect report meetings
. Reviewing Test Cases & Bugs.
. Reviewing the Documentation prepared and providing technical
specifications to the documentation team.
. Sending the updated Issue Lists and Defect Lists to onshore on daily
basis.
Achievements:
1. POC of Disaster Recovery Solution for Microsoft Exchange for various
customers. DR solution involving NetApp Snap mirror was successfully
performed. This POC involved creating test setup in house as well as
creating them at customer location. Performing end-to-end test
coverage and recovering the entire site. Customers were very satisfied
with the solution which they were looking for and could consider it as
a recovery solution for their exchange.
2. Team Leader for the new version of Disaster Recovery solution
released. The Product was successfully tested and released to deploy
it on customer's setup.
Project Title: - NearPoint Core Testing.
Responsibilities:
. Assigning work, preparing work schedules, preparing the daily status
reports.
. Preparing Test cases based on Functional Specifications for Manual
Testing
. Fine Tuning of Test Case Metrics
. Performing Functional, Regression, Focus Testing, Reports & Hot Fix
testing.
. Reporting bugs - Preparing Bug reports and guiding the programmers to
fix the bugs.
. Involved in the defect report meetings
. Reviewing of Test Cases & Review of Bugs
This involved testing of core handlers which were required in the
product. This also involved
testing for new version of exchange (E2K7 and E2K7 with SP1). Different
scenarios like LCR and CCR was tested. Performing test on longevity setup
and cloned customer setups. Testing the Hot fixes which were released to
the customer.
Interlink (Technology Computer Solutions of India Pvt. Ltd.) - Network
Engineer.
(October 2005 - June 2006)
Client: Working with Microsoft as Technical Expert.
Project Title: Windows RMS Implementation at Bharat Forge
Bharat Forge uses systems which host critical applications and documents
and hence it is required to protect them from any unauthorized access. To
achieve this, RMS was implemented.
Project Title: POC @ Kirloskar Copeland on Exchange 2003, AD, LCS 2005 &
Share Point Services
Kirloskar group was in the verge of deploying 2003 Active directory and
exchange 2003.
Project Title: Migration of Windows AD and Exchange to 2003 at
ThyssenKrupp.
Project involved migration of the existing Windows 2000 AD and Exchange
2000 mail system to windows 2003 AD and Exchange 2003 mail system. To
achieving this, we performed a forest wide migration using ADMT v3.0.
I-flex Solutions Ltd - Asst. Manager Facilities
(April 2005 - October 2005)
Responsibilities:
. Manage the Helpdesk Team.
. Providing a better infrastructure & redesigning the existing setup as
and when felt necessary.
. Evaluating Products which can improve the existing setup and help
smooth operations.
Wipro InfoTech/NetConnect - Facilities Management Engineer
(March 2003 - April 2005)
Client: I-flex Solutions Ltd
Project Title: Migration of Exchange server to new Hardware
The current hardware had performance bottlenecks due to which it was
decided to migrate it to new hardware. Total planning was done and the
process was tested before doing it on production. The method used was
DISASTER RECOVERY due to which the schema entries remained the same.
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