Years Experience Administrative Assistant

Alanna Wilcox

Career Seeker

acch3c@r.postjobfree.com

Summary

Associates of Science in Information Technology - Application Development pending Bachelors graduate with

knowledge of computer software, hardware and programming development.

Experience

Computer Lab Monitor at BHA

May 2013 - August 2013 (4 months)

Monitor computer users to ensure that they are following the lab rules

Helping users by answering their questions with computer operation, software features – how to navigate the

computer’s OS, programs or the internet

Maintaining the lab – including keeping the software current and fixing any computer problems

Write the curriculum for the Cyber Seniors class and facilitating the class

Auditor at Mihlfeld & Associates

December 2007 - March 2008 (4 months)

Reviewed and confirmed that the incoming invoices belongs to the clients and the vendor is billing at the

correct weights and classes

Entered detailed information from the client’s shipping invoices and backup documentation

Queried and analyzed Level 2 reports to verify the client was being billed the correct amount

Data Entry at Mihlfeld & Associates

March 2006 - December 2007 (1 year 10 months)

Received and organized the client’s shipping invoices to be entered into the database

Verified that all required documentation was attached to the invoice to confirm accurate billing

Keyed in general information from the invoice into the Time21 Database software

Administrative Assistant at Professional Massage Training Center

January 2006 - March 2006 (3 months)

Answered incoming calls and either directed it to the proper person or answer the callers questions

Supported students and office personnel by completing clerical tasks and/or answering questions

Welcomed and marked in clientele for the student clinic and obtained payments for services

Balanced clinic payments drawer and tuition payments on a daily basis

Receptionist at VOLT Temp Services

December 2002 - November 2005 (3 years)

Answered and directed incoming calls to correct personnel

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Processed outgoing and incoming UPS letters and packages for the whole office

Received and sorted incoming mail and handed them to the right person for the Denver location

Greeted and assisted individuals that enter the office with their requests

New Business Specialist at Colorado Bankers Life

November 2001 - August 2002 (10 months)

Processed new policies that are received from the insurance agents on a daily basis

Entered customer applications and edited information in the system

Corresponded with the field representatives for question or documentation needed for processing applications

Administrative Assistant at VOLT Temp Services / Polar Molecular Corp

April 2001 - November 2001 (8 months)

Ordered office supplies when needed for office personnel

Answered and directed incoming calls to appropriate co-workers

Provided comprehensive clerical, administrative/general office duties to the C.E.O., Marketing Group and

Accounting

Projects

Project for a class

March 2010 to June 2010

Members:Alanna Wilcox

My first website. Because it was for a Web Development class this site was coded in HTML and CSS

Courses

Associates of Science in Information Technology,

Application Development

Kaplan University

College Comp I - Effective Writing I for IT Majors CM106

College Comp II CM220

Art and Humanities: Twentieth Century and Beyond HU300

Survey of Mathematics MM150

Big Ideas in Science: From Methods to Mutation SC300

Exploring the 1960's - An Interdisc. Approach SS310

Academic Strategies for the IT Professional CS114

Introduction to Website Development IT117

Foundations in Information Technology IT190

Foundations of Programming Using Visual Basic IT193

Operating System Concepts IT320

College Algebra MM212

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Foundations of Programming Using C# IT254

Foundations of Programming Using Java IT258

Intermediate Visual Basic Programming IT293

Software Applications IT133

Networking Concepts IT273

Network Administration IT278

Networking with TCP/IP IT283

Structured Query Languages IT350

Web Programming Development IT355

Advanced Visual Basic Programming IT461

Oracle Query Design IT358

Systems Analysis and Design IT460

Data Structures and Algorithms IT310

Westwood College of Technology

Intro to Computers NW103

Desktop Operating System NW104

Unix Operating Systems CS105

MS Net Operating Systems NW202

Skills & Expertise

Networking Concepts (Beginner)

Microsoft Office (Advanced, 18 years experience)

Microsoft Operating Systems (Advanced, 18 years experience)

Unix Software (Beginner)

Telephone Skills (Intermediate, 15 years experience)

Office Equipment (Advanced, 15 years experience)

Keyboarding (Expert, 18 years experience)

10 Key (Expert, 18 years experience)

HTML/XML (Beginner)

Visual C# (Intermediate)

Visual Studio (Intermediate)

Computer Hardware (Intermediate)

TCP/IP (Beginner)

Network Administration (Beginner)

Data Entry (Beginner)

Auditing (Beginner, 1 year experience)

Troubleshooting (Intermediate, 3 years experience)

Listening Skills (Intermediate, 15 years experience)

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Analytical Abilities (Intermediate)

Problem Solving (Advanced, 15 years experience)

Housekeeping (Expert, 20+ years experience)

Cooking (Intermediate, 20+ years experience)

Meal Planning (Intermediate, 5 years experience)

Microsoft SQL Server (Beginner)

Web Programming Development (Beginner)

Java (Beginner)

Oracle SQL

Systems Analysis

Training

Unix

Accounting

Networking

Windows

SQL

Education

Kaplan University

Associates of Science in Information Technology, Application Development, 2010 - 2013

Grade: 3.8/4.0

Westwood College of Technology

2002 - 2003

Honors and Awards

Presidents Lists for 4 terms

Deans Lists for 5 terms

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Alanna Wilcox

Career Seeker

acch3c@r.postjobfree.com

Contact Alanna on LinkedIn

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Contact this candidate