Customer Service Machine Operator

Location:

Salary:

10 or more

Posted:

February 04, 2014

Filston Mweji

Phone number: 506-***-****

************@*****.***

Objective

General labour

Profile

• Spoken and written languages: French and English

• Able to deal with multiple requests

• Technologically inclined

• Enjoys a fast-paced environment and dealing with customers

• The ability to work effectively as part of a team or independently

• The ability to think quickly and respond to complaints smoothly and tactfully

Relevant Employment Experience

Call Centre Agent, Sykes – Riverview, NB 2012-2013

• Responded to customer queries and provided information about goods and services

• Kept transaction records, updated system information

• Arranged for billing and accepted payment

• Investigated customer complaint and offered solution based on company policy

• Brought issues forward to supervisors and liaised with customer

Fish Plant Machine Operator/Laborer, Westmorland Fishing - Cap Pelé, NB 2011-2012

• Operated single function and multi-function machines for processing fish

• Reported equipment issues to supervisor and offered solutions

• Sanitized machine and equipment before and after use

• Completed safety and quality of product check

Customer Service/Recycling Waste Handler, Try Province (recycling) – Moncton, NB 2009-2010

• Directed client where to unload recyclable material

• Verified material for proper use of facility, loaded material on lift and trucks

• Assisted cashier in customer billing, helped with customer flow

Education

• High School Diploma, Lycee de la Revolution – Brazzaville, Congo 2005