IT Program and Project Manager/Director

Dasha Pakhomova, MBA, PMP

* ******** **., *********, ** 20850 . 240-***-**** . ********@*****.***

IT Program Management/Process Management

IT Program Management/Process Management with product and account

management, and technology leadership experience. Collaborative experience

in managing corporate dot-com portfolio and ensuring no technology-related

risks to a channel that accounts for over 20% of system-wide sales, driving

$8.5 billion (FY) in revenue.

IT Proficiencies

. Analytics: Vendor and Contract Management, Financial Planning and

Analysis, Training Design, Component Testing, PMO, Relationship and

People Management, Enterprise Resource, Organizational Change and Risk

Management

. Software and Languages: Oracle 8.1.5-9i Enterprise Edition, PL/SQL,

Microsoft Access, Word, Excel, Lotus Notes, Outlook, HTML, Paradox 6-

10, Adobe Acrobat 5.0, Word Perfect Version 9

. Tools: Rational ClearCase, Rational ClearQuest, OnDisplay Page Agent

Builder 4.x, SmartDraw 5, Microsoft Visio 2000 SR1 (6.0.2072), XML

Spy 4.0, TOAD Version 6.4.0.0, Dreamweaver 4, 1st Page 2000, Microsoft

Project 2000 (9.0.2000.0224)

Experience

Marriott International Inc., Bethesda, MD

Director of Information Resources 2010 -

2013

Provided strategic and tactical direction and mentoring to large, cross-

functional and matrixed Marriott.com team, comprised of project managers

and senior technical specialists. Provided strategic guidance, best

practices and new approaches to effectively leverage technology and

accelerate growth of the site. Managed program and operational budget

allocation of over $5 million. Managed business processes, including RFI

and RFP. Negotiated technology contracts with external vendors for new

software, and renewal of software licenses and services. Facilitated and

fostered effective relationships with customers and business sponsors.

Responsible for Marriott.com SDLC Process Improvements and Best Practices:

Coding Standards; Design and Code Reviews; Developer Guides & Domain

Matrix; and New Hire Guides and Mentoring Program for management and

technical staff. Worked with teams to address areas of projects from a PMO

perspective.

Key Accomplishments:

. Led medium to large-scale initiatives for Optimization, Hotel Websites

and High Speed Internet Access/Guest eInterface programs, including

management of yearly product and budget roadmaps.

. Played leadership role in engaging continental IR teams through the

redeployment of guest eInterface in APAC.

. Program Lead for HSIA program. Aligned the parties, instituted

process, defined and deployed tiered pricing.

. PMO representative and Enterprise Project and Portfolio Management

tool coach for eBusiness Systems.

. Successfully renegotiated a Microsoft product contract resulting in

savings of $500,000.

. Successfully renegotiated Adobe product contract resulting in savings

of $180,000.

. Received Global Information Resources Values in Practice (VIP) Award

for successful HSIA program implementation.

Manager of Information Resources 2008 -

2010

Provided organizational change, program, project management, and technology

leadership for Marriott International' s industry-leading internet

presence, Marriott.com. Supported Marriott's eCommerce organization and

other key operating units in the Lodging Sales and Marketing division.

Program and project accountabilities included: annual budgets between

$600,000 and $2 million; management of associate and consulting staff; and

coordination of business, information systems, and technology engineering

and support staff. Managed multiple teams in the development of site

enhancements and product initiatives. Managed senior technical team of 6

direct and up to 20 indirect reports. Managed business processes, including

RFI and RFP.

Key Accomplishments:

. Led the planning, definition, development and implementation of

internet systems development and integration projects. Managed

scheduling, coordination, and implementation of all products across

multiple organizations.

. Responsible for the implementation and the rollout of the Enterprise

Project and Portfolio Management (EPPM) tool.

. As a member of PMO team, established and enforced standard methods for

system design, implementation, and production.

. Facilitated roll-out for Cosmopolitan Las Vegas on Marriott.com.

. Received Global Information Resources Values in Practice (VIP) Award

for EPPM rollout.

Project Lead/Release Coordinator 2004 -

2008

Responsible for Marriott Web site, including the development and

maintenance of deployment support for Marriott.com. Provided strategic

expertise and advice to the development of Marriott Release Plan. Managed

all activities in support of the Release Schedule by providing directions

to staff assigned to Release. Was responsible for organizing Release

meetings, identifying and managing all resolutions for the release issues

by developing support plans to communicate Release status. Responsible for

scheduling and leading Go/No Go decisions before each Release. Responsible

for delivery of quality solutions, and making and deploying builds.

Supported the configuration/release management processes.

Key Accomplishments:

. Documented Build Management and Configuration Management Processes.

. Created and defined Release Management Process.

. Created Release Amendment (RCAB) Process.

. Managed Rational Server Migration to headquarters facility.

. Received Global Information Resources Values in Practice (VIP) Award

for Release and Configuration Management contributions.

DynCorp Systems and Solutions

(later Computer Sciences Corporation), Alexandria, VA

User Technology Support Specialist

2002 - 2003

Managed scheduled National Priorities List update which required data

collection, data analysis, and strong organizational skills. Responsible

for putting a schedule together that would allow team to maximize

performance for scheduled update, required by the EPA. Troubleshot and

reviewed tasks, including testing EPA Web surveys, data quality assurance,

and system concept documentation, requiring extensive multi-tasking ability

and time management skills. Aided managerial oversight through labor

analysis and Monthly Technical Reports on $8 million GSA vehicle for EPA

Land-Use controls technical and analytical support. As a member of

Engineering and Compliance Practice Group, conducted scientific data

analysis.

Key Accomplishments:

. Improved data migration into upcoming EPA portal by managing the

distribution, data collection, and data analysis of Land-Use Controls

Tracking System web survey.

NIC Commerce, Reston, VA

Data Integration Specialist 2000 -

2002

Key Accomplishments:

. Data integration lead/primary contact on one of the most successful

purchasing programs that provided ability for government purchasers to

compare prices against the current open market.

. Created packages and stored procedures in PL/SQL to integrate data

received in various formats into Oracle databases.

. Member of a group, chosen by the company, that worked together with a

large firm on Supplier Enablement Process to standardize repeatable

and transferable process across iState implementations.

. As client liaison, coordinated project scheduling with clients to

ensure successful implementation.

Education

University of Phoenix, Phoenix, Arizona Master of

Business Administration

Moscow State Open University, Moscow, Russia Bachelor of

Science, Computer Information Systems

American University, Washington, DC Studies in Psychology

Certifications and Affiliations

Project Management Professional (PMP ) - Project Management Institute,

since 2007

IBM Essentials of Configuration Management with Rational ClearCase UCM

Unified Change Management (UCM), Rational Software Corporation's approach

to managing change from requirements to release, defines a consistent

process for managing change throughout the development life cycle.

IBM Mastering Rational ClearCase Administration for Windows

Learning techniques to ease deployment and maintenance of a ClearCase

implementation from initial project planning through configuration,

installation, and ongoing administration

PCI Global Certification in Bottom-Line Management Leadership Training

Project Management Simulation Class

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