Customer Service Manager

CURRICULUM VITAE

PERSONAL DETAILS

Barnabás Czomba

Name:

Date of Birth: 20th May 1987

Nationaltity: Hungarian

Mátészalka, Hungary

Place of Birth:

4. Csalán Street, 1025 Budapest, Hungary

Address:

Telephone number: +36-20-422-****

E-mail address: *.******@*****.***

WORK EXPERIENCE

Cora Hypermarket- Quality manager trainee 06.2009-10.2009

Main tasks:

ensuring compliance with national and international standards and legislation

monitoring performance by gathering relevant data

maintenance of HACCP documentation

make recommendation for improvements

update to all procedures and documents held within the quality manual

Anheuser-Busch InBev- BBP Team Member trainee 07.2011-11.2011

Main tasks:

create and maintain reports using MIS OnVision program

create reporting templates in MIS Alea

maintain dimension structures in MIS Alea

create new users for Volume Web Tool

British Telecom- Service Request Manager 10-2012-

Main tasks:

management of commercial requests

to receive and manage high volumes of customer service change requests

contacts with resolver groups and third parties

provide quotes/pricing for all commercial changes

EDUCATION

Secondary Grammar School, Mátészalka

2002-2006

09.2006-06.2010 University of Debrecen

Bachelor of Food Engineering

Faculty of Agricultural and Food Sciences

08.2008-02.2009 University of Copenhagen (ranked nr. 6 in Europe)

Faculty of Life Sciences (ERASMUS Scholarship)

09.2010-06.2014 Budapest Business School

BA in Business Economics and Management

College of International Management and Business

LANGUAGE SKILLS

Hugarian native language

English fluent in spoken and written (nationally recognized examination at

expert level)

German intermediate

OTHER QUALIFICATIONS

Computer skills:

Microsoft Windows (95, 98, 2000, XP)

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Internet

Driving license (category B”)

OTHER EXPERIENCES

USA, 3 months, international summer camp work experience

London, 5 months, work experience

AIESEC Hungary, Outgoing Exchange Programme 2 years volunteer experience

HOBBIES

Reading, listening music, playing football, travelling, kettlebell

Barnabás Czomba

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