Customer Service Manager
Resume:
Benjamin J. Wery
Newton, WI 53063
*****@**.*******.***
Professional Profile
Career Objective
Seeking a production management or logistical position where there is a need for an individual who is
ambitious, motivated to gain experience, strong team player, and has a desire to be successful.
Skill Profile
• Displayed strong work ethic by entering the workforce at age 16
• Developed skills in both the manufacturing and retail setting
• Exhibit great independence when working independently in positions with minimal supervision
• Demonstrate skills in improving production and ergonomics through a class project
• Have acquired good multi-tasking, written and verbal communication, and decision making skills
• Have the ability to work under pressure and a solid team player
Education
University of Wisconsin – Stout, Menomonie, WI December,
2013
Bachelor of Science Degree in Engineering Technology
Concentration in Production Operations
Work Experience
Student Manager, UW-Stout Merle Price Commons
Menomonie, WI - Fall 2010 – Winter 2013
• Developed leadership skills while supervising groups of employees
• Demonstrated organizational skills when building teams to accomplish tasks
• Greatly increased team communication by passing on information to other team
members
• Developed management skills while training new employees in procedures and
processes
Food Service Worker, UW-Stout Merle Price Commons
Menomonie, WI – Spring 2009 – Promoted to Student Manager, Employee of the Month
• Displayed ability to understand multiple tasks quickly
Logistics Associate, Fastenal Company
Manitowoc, WI – Summer 2011
• Experienced receiving and inventory systems
• Demonstrated ability to work alone and accomplish tasks in a timely fashion
General Labor, Natural Ovens Bakery
Manitowoc, WI – Summer 2011
• Required fast pace learning of responsibilities and procedures
• Acquired knowledge about production line processes
Wall Coverings Associate, Menards
Manitowoc, WI – Fall 2009 – Fall 2010
• Expanded customer service skills
Impress Associate, OfficeMax
Manitowoc, WI – Winter 2005 – Summer 2008
• Gained valuable knowledge working with computers, programs, and printers
• Displayed excellent customer service
• Developed writing and vocal communication with team
• Experience with Work, Excel, PowerPoint, Photoshop, and Publisher
Professional Development
•
• Member, APICS February 2013 –
February 2014
4350 N Valley View Circle Newton, WI 54751 920-***-**** *****@**.*******.***
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