Administrative Assistant Customer Service
Resume:
Theresa E. Davis
Highland Park, MI *8203
*************@*******.***
EMPLOYMENT HISTORY
Sales Associate, 11/2013 – 01/2014
Macy’s, Troy, MI
Assist customers, answer phones, operate and balance the cash registers and organize the sales floor.
Home Health Aide, 05/2006 – 01/2013
Detroit, MI
Assisted physically disabled, dementia client with the following: took vitals, administered medication, and monitored
blood pressure; maintained hygienic and grooming needs, provided transportation services, ambulation of walker,
wheelchair, and cane. Also Implemented state sanctioned safety procedures to secure patient wellbeing; and
engaged domestic choirs such as laundry, maintenance of kitchen, bathroom, bedroom, as well as ran errands.
Recent death of client terminated position.
Sales Associate, 11/2008 05/2010
Macy's, Novi, MI
Provided customer service, operated and balanced the cash registers; oversaw floor coverage, organized the stores
merchandise both in the stock room and sales floor, carried out the role of assistant manager during busy seasons
and guided new employees with their job responsibilities.
Home Improvement Contractor (On Call), 03/2007 07/2009
Independent Contractor, Detroit, MI
Worked with a licensed electrician/contractor to install junction boxes, receptacles, light switches and fixtures; as
well as repaired, installed and painted wallboard.
Data Analyst/Administrative Assistant, 10/2002 06/2003
Word Of Faith, Southfield, MI
Assisted and directed incoming callers, inputted daily figures (tithes and offerings) from the church's congregation,
organized and maintained company files and performed Microsoft Office, Word, Excel, PowerPoint and various
other software programs.
Telemarketer/Administrative Assistant/Receptionist, 05/1998 09/2002
Express Personnel Services, Farmington Hills, MI
Typed meeting minutes, negotiated cold calls, scheduled and prepared departmental meetings, distributed mail and
reports to employees, answered multi line switchboard, kept track of the company’s inventory, greeted customers
and performed data entry.
EDUCATION
Henry Ford Community College Business Administration
Aress Academy CNA Training/First Aid
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