Sales Real Estate

Qualifications Profile

Highly motivated and enthusiastic professional, adept at providing

comprehensive, high-quality support to meet the needs of a growing

organization. Ability to work autonomously and as a team player, with

demonstrated strength in adapting into changing priorities with eagerness

toward learning and expanding capabilities. Outstanding history of building

and maintaining relationships, earning trust and respect from diverse group

of people through effective interpersonal relations and communication

skills.

Persuasive Communication Skills

. Exceeded client expectations for service by consistently providing

follow-through and maintaining professional and ethical standards

. A good team player with excellent motivational skills; adaptable to

team or individual roles with strong problem-solving and customer

service skills

. Interact favorably with others from all levels, cultures and

backgrounds. Sincere and honest with a high level of personal and

professional integrity. Balance demands from multiple stakeholders

. Clear, refined and diplomatic communicator. Articulate in English and

Vietnamese

Networking Tactics / Customer Relationship Building

. Prospected new business opportunities, leveraging existing client

base. Implemented consultative sales process; instilled good faith

image in client relationships

. Built and retained business relationships resulting in new and

increased revenues; utilized skills to leverage opportunities.

Achieved exceptionally high retention rate through decisive problem

solving and ability in assessing and resolving client concerns

. Highly motivated and respected professional who was valued for

consistently exhibiting a calm and positive demeanor, regardless of

the situation

. Accustomed to working in a fast-paced environment and highly pressured

situations with the ability to think quickly and handle difficult

clients in a diplomatic manner

Management / Leadership

. Demonstrated ability in developing and implementing strategies as

individual contributor and as part of a team. Successfully created and

executed sales tactics in expanding business and increasing account

penetration while maintaining profit margin

. Enthusiastic, creative, and willing to assume increasing

responsibilities while demonstrating flexibility in responding to

constantly changing assignments

Professional Experience

. Directed and coordinated the sales and operations of the real estate

company, which received an award for being the Top Producer of the Year

from 2004 to 2006 for closing more than 100 transactions every year

. Discussed loan programs to realtors related to the residential and / or

commercial financing and franchise business for customers

. Served as finance consultant to realtors and customers; provided

assistance in closing deals, financial options, and support at open

houses; determined potential mortgage issues while resolving them

quickly; as well as troubleshot and approved loans

. Took charge in handling accounts receivables, accounts payable, and

payroll while coordinating balance sheet and cash flow statements at the

end of fiscal year

. Evaluated and monitored budgets; prepared post data to ledgers; and

managed patient flow, front office, and back office duties

. Provided assistance to patients involving rehabilitative exercise

programs, and produced promotional advertising to customers

. Performed clerical duties such as: organizing appointments for company

president; coordinating accounts receivables, accounts payable, and

payroll; and preparing documents for business projects

Work History

Realtor ( Tom Harris and Associate, P.A / Tran Realty and Metro Area Realty

-Orlando, FL: April 2003-2010

Mortgage Broker ( Seattle Pacific Mortgage and Castle Funding, LLC -Seattle

/ Orlando, FL: Jan 2001-June 2004

Office Manager( Brown Chiropractic -Seattle, FL: June 2000-Jan 2002

Secretary ( Allied Marble, Co. -Seattle, FL: Aug 2000-Feb 2001

Education

Bachelor of Science in Administrative Management, Minor in Computer

Applications

Central Washington University -Ellensburg, WA: 2000

Associate of Arts in Business Administration, South Seattle Community

College -Seattle, WA: 1998

Relevant Coursework: Real Estate and Mortgage Broker Licensure Microsoft

Application and Web Design Strategic and Operations Management Business

Finance and Accounting Marketing, Investment Franchise Consultation

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