Project Manager Customer Service

KENNETH K. WONG

**** ***** *****

San Antonio, TX 78249

“ ***********@*****.***”; Cell: 210-***-****

Professional Profile

Well organized professional with over 25 years of hands-on extensive management and administrative experiences in the Construction

Management industry. Highly skilled in all phases of construction processes. I practice in “leading the Team and the projects” rather

than “managing the Team and the projects”, which resulting in timely completion Projects and/or higher productivities.

BACKGROUND SUMMERY

Licensed Contractor of AZ, CA & HI Certified “QC” by US Army Corp AIA Contract

Managing Multi-Projects Concurrently Self-Starter/Quick Learner Strategic Resources Planning

Experience Negotiator Estimating/Budget Analysis Enforce Safety Programs

Ensure Accountability Knowledge of Construction & Business Laws

Experience of working in fast paced environments Hardworking, Dependable, & Assure Accountability

Effective Communicating & Excellent Organizational Skills Prepare Contracts with Clients & Subcontractors

Experience in Scheduling & Coordination with Subcontractors

Develop & Maintain Relationship with Clients, Vendors, & Subcontractors

PROFESSIONAL ACCOMPLISHMENTS

Operations and Administrative Management

• Building of custom homes and commercial buildings ranging from 3,600 to over 45,000 Square Footage;

• Supervised completion of a 861 Cubic Yards fish hatchery foundation slab (with formed in drainage channels) within a 12 hour

pour;

• Managed and converted a masonry company to profitability from operating losses after first year of as the VP of Operation;

• Supervised an Emergency repair of the 4/2007 Waimea Bay rockslide. The repair involved stabilizing rockslide areas by

dynamiting loose boulders, removal of 600 tons of rock debris and replacement of 15-feet sections of Rock Fall Barrier

Restraining Fence. The repair was completed ahead of schedule while the actual cost and expenditure was achieved below

Original Budget;

• Supervised a $10 Million enclosed concrete reservoir including all inlet and outlet infrastructures, also recovered $300,000.00

by creative material purchasing of sister project;

• Awarded bid and initiated construction valued at $64.5 Million, 2.5 miles section of a six lane highway with all infrastructures.

EMPLOYMENT HISTORY

2008-Present The Home Depot - Key Carrier - MOD (Manager on Duty)/ Freight Dept. Supervisor

• Ensure maximum profitability through collaboration with the store management team, and adhering to the Rules & Regulations

of all operational procedures to strive excellent customer service at all time;

• Maintain vigilance on safety procedures, loss prevention and supervising store operational procedures during store business

hours as a MOD;

• Hands-on leading the Freight Team in daily replenishment of merchandise and assist in merchandising of new and promotional

products through the partnering of vendors and other managers;

• Provide training, coaching and recognition of Freight Team members to ensure cohesive teamwork in achieving the maximum

performance;

• Educate customers in product knowledge, assisting them to make the suitable selection of their personal needs.

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2006-2008 Goodfellow Bros., I nc. - Project Engineer/Manager

Ha’aheo Builders, Inc. - Contractor/ Project Manager/ Superintendent

• Provided estimation of project cost analysis and profitability through compiling projects material and labor take-offs;

• Performed and supervised all phases of administrative functions (process RFI, produce BMP, filing permits, post bonds, locate

specific materials, negotiate/issue purchase agreements and subcontracts, and conduct inspections and meetings);

• Updated and incorporated various product and specification changes by the owner, or architect, and/or builders through issuance

of Change Orders;

• Promote OSHA safety standard and training. Provided direct field supervision to assure smooth and profitable field

productions;

• Finalized close-out procedures, ensured prompt and full payment for completed contracts.

2003-2006 Tokunaga Masonry, Inc. - Vice President/ Project Manager/ Superintendent

• Performed and supervised all administrative related functions (estimation and analyze of projects cost, formulated the optimum

plan of execution of all projects to ensure maximum profitability);

• Provided direct field supervision and support;

• Negotiate with the customers, subcontractors and conducted inspections and meetings;

• Formulated and administrated safety programs;

• Ensured the meeting of production deadlines and profit margin. Assisted all close-out procedures and filed all payment

requests.

1999-2003 Ha’aheo Builders, Inc. - Serenity Window & Door, - Contractor/ Project Manager

Pacific States Window & Door - Sienna Custom Window & Door/ Project Manager

• Provided design, technical, and budgetary recommendations; drafted and issued Contracts for custom carpentry projects, custom

window, and door packages to owners, builders and architects;

• Updated and incorporated various product and specification changes from owners, or architects and/or builders, through

issuance of change orders. Ensured meeting of production deadline, deliveries and profit margin.

1989-1999 Double K. Construction Co., Ltd, - Contractor/ Project Manager

1987-1989 Ioli Construction Co., - Project Manager/ Superintendent/ Administrator for Custom homes

• Provided project proposals, material take-offs and job cost analysis;

• Directed field supervision and hands-on completion of all phases of constructions (foundation layout, preparation, masonry

and concrete work, framing of wood and metal structures, roofing, drywall, and finish carpentry);

• Performed all administrative functions. Supervised subcontractors, employees and provided on-site technical and structural

guidance;

• Inspected, provided damaged estimates of Hurricane Iniki (1992 hurricane that devastated the Island of Kauai/ Hawaii) to

clients and negotiated settlements with insurance companies on behalf of the clients;

• Enforced Building codes and all applicable governmental agencies’ ordinances. Ensured strict quality control through all

phases of construction and maintained profit margin goals and safe working environment.

Community Involvement

• 2010-2013 Board of Director/ President/ Property Manager of Bella Sera HOA

• 2004-2006 Board of Director of Hawaii General Contractors Association

• 1984-1986 Board of Director of Golden State Shar-Pei Club

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