Quality Assurance Customer Service

Demeta Polk

Professional Leadership Skill with the Ability to Succeed Opportunity to Advancement

and excel with company potential

**** ********* **** - *******, ** 38118

******.****@*****.*** - 901-***-****

Manufacturing Goods,O'sha Training,Warehouse Distribution Clerk, Quality Assurance, Health Care

Manufacturing, RF Scan Gun. Hotel Experience.Banquets,Meeting and Greeting. 25 yrs. in today Work Force.

WORK EXPERIENCE

Quality Inspector

William & Sonoma - Memphis, TN - June 2012 to Present

Responsibilities

Maintain accuracy and inspection of product before shipping to customers. attention to detail, reporting any

discrepancies to team leaders before passing inspection, using RF scan gun, assisting others in orders,

checking proper paper work to customers orders before passing inspection, redirecting to the right department

for corrections.

Accomplishments

reporting errors, suggestion on safety and ways to improve the work flow, team work with assisting others in

areas where needed to get the customers orders in a timely manner.

Skills Used

the ability to be able to work long hours, standing for the duration of the shifts, lifting more than required, team

work, good manufacturing practice and attention to detail.

Production Packer

K M logistic/ Cummin - Memphis, TN - August 2010 to January 2012

Working at production station with material for securely and neatly packing customers orders depending on

the shipping process,labeling,counting,wrapping truck parts and product with special wrapping instruction as

required for sipping method. Palletizing, recording work time on productivity board, group wrapping,attention

to detail with no room for errors and following S OP's and the use of pallets for packing.

Inventory Specialist Clerk

Gatway Staffing - Memphis, TN - November 2010 to March 2011

Special assignments and replenishments material on special project of inventory level. Cycle counting,

Inventory adjusting and counting stock, recording in file book,,tagging, rewrapping to transfer to required pallets

for shipments. working on different job sight,.scan gun, labeling and tagging pallets, Quality control through

out local warehouse here in Memphis on special assignments.Having the ability to be able to multi task and

able to work in a fast pace environment with little supervision.

Machine Operator/ Good Manufacturing Practice

IBC WONDER BREAD BAKERY - Memphis, TN - May 1996 to July 2008

Responsible for machine start up of production, Setup the machines for run of production, operating the

machines in bread department with no supervision making right adjustment to the machines for change-overs

for different runs as required to do,attention to detail a must with no room for errors to maintaining up time for

customer satisfaction,checking samples of bread through out the day,checking weight,making sure orders is

accurate. making sure to change color code ties for daily production runs according to order sheet.,assisted

the co-workers in rotation and helping production worker in the areas needed, must be able to multitask in

the high volume area.I have worked in sanitation department, fixing any and all machine jams, breaking down

machines for cleaning. recording work in log activity log book. using computerized Information,worked in many

departments within the company. Replenish area in the buns department. Sanitizing and cleaning equipment

on down days and machines break down.lock out-tag out. monitor the production line.Operator of two machine

at one time.Adjusting Speed time for quality and responsible for production on daily basis. attention to detail

and able to work long hours. high noise area, safety glasses, gloves, hair nets and proper P.P.E's and safety

meetings and cleaning the area daily making sure the ink sprayer have the right level on ink and be able to

change over in a timely manner and when the machine fill up being able to rack off and on. you are responsible

to stay until your relief relieve you.

Production Specialist

Schering Plough Health Care - Memphis, TN - November 1990 to July 1995

Distributing, picking and packing medicine, following SOP using pallet jacks, Inspecting codes on the

manufacturing labels, and maintain production flow for shipping, Loading trucks from convory line,

Palletizing,shrink wrapping, staging pallets in the accurate pickup area to be shipped and loaded,

Arisol training, verify bar code numbers, dates, and all defect.sorting packages,checking shipping

label.printing.Picking orders using scan gun with electric pallet jack. standing,bending,lifting over 50lbs. very

experienced in logistic of medical devices in the health care industries and having the ability to perform GMP's

and company policies of procedures, computers skills. report any issues. rotation of different positions. working

in high volume areas .confine space, machine operator, lock out tag out. team lead. learning all medical

procedures, desire to demonstrate goals of product and adjust to change.

Field Specialist Warehouse

Memphis Depot Defense - Memphis, TN - August 1988 to November 1989

Packing, picking and Shipping Goods to Military Combat in Desert Storm.working on production line

shipping, MRI. RF scan gun in warehouse setting,standing long period of time,hot climate,shrink wrapping,

palletizing,staging frieght to location. processing all orders on assemble line, being able to work in area where

need to meet the goals, finish department where you help make inserts,boxes, task driven desire to learn,

Enviromental Associate

Manchester Quail company - Sumter, SC - November 1986 to November 1987

D-Boning Quail at a Quail company,Picking,packing and processing to trays and Inspecting. able to adapt

to change and work climate

Quality Control Inspector

Willam & Sonoma - Memphis, TN - October 2012

Responsibilities

looking for imperfection, resolving, forward it to the right departments for processing. making changes to the

defect items,putting the proper tag on all damaged items.

Accomplishments

Ability to improve work flow and safety violations.

Skills Used

Attention to detail, accuracy,production scan,team work.shipping,paper work

B-Tec Operator

Cargil Corn Milling Plant - Memphis, TN - October 2008

Helper/Operator for the Mill Department performing daily check,cleaning of product of corn germ in

hoppers,germ screen.Testing/running sample to lab.Cleaning /Adjusting nozzles.Filling the machine with

correct amount of oil,changing out filter. Osha Training, Lockout-Tag out enviormental experience,Confined

Space Training.

EDUCATION

Business Administration in Business/Corporate Communications

Miami Dade College - Hometead,Fla

1982 to 1984

SKILLS

take pride in all area's, Able to adalpt ot change, Self starter, Team motivated,very experienced dependable,

Hotels, Hospitality, Customer Service skills, Microsoft Office,Customer Relations, Quality Assurance,Inventory

Control, Export documentation, Import/e, Process Manufacturing, Shipping/receiving, Logistics, Banquets

LINKS

http://www.linkedin.com/pub/demeta-solovely-polk/42/a98/329

http://www.yahoo.com/******.****@*****.***

AWARDS

Certifacte of Endurance

June 1985

United State Air Force

CERTIFICATIONS

Quailty Assurance

October 2006 to Present

Business Clerical

July 1984 to Present

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