Koren L. Wah
A results-oriented business professional with 16 years of experience and demonstrated achievements in manufacturing, quality assurance,
and project management. Strategic thinker with the ability to achieve company goals and surpass production expectations while
maintaining high quality, safety, and customer service standards. Dynamic leader and mentor, developing highly motivated teams and
fostering an environment of continuous improvement.
Summary of Key Qualifications
Organizational Leadership Budgeting / Forecasting
Training and Support Inventory Management
ISO 9001/ISO 14001 Environmental Compliance
Labor Management Safety Management and Leadership
• Quality Improvement
• Production Planning and Control
2005 - 2013 Lehigh Technologies, Inc. Tucker, GA
Operations Manager (2010 – 2013)
Responsible for managing nearly all aspects of daily operations for 160,000 sq. ft. industrial manufacturing facility and 100,000 sq. ft.
off-site warehouse, Overall responsibility for plant production and ensuring that customer orders were met with excellent quality,
Scheduled and managed all production labor, Managed plant expenses, Responsible for maintaining plant budget, Scheduled and
coordinated temporary labor as needed to meet production goals, Interfaced with product and service vendors, Responsible for
Production planning using inventory targets and monthly forecasting, Responsible for all raw materials and production supplies
including inventory management and maintaining replenishment points, Responsibility for several plant continuous improvement
projects, Utilized Six Sigma and Lean Manufacturing principles in a manufacturing environment, Established and managed KPIs, Sage
MAS500 ERP software experience, Responsible for Shipping and Receiving processes and management, Led successful internal cost
reduction efforts, Led manufacturing plant reorganization utilizing 5S and waste reduction principles
Other Responsibilities Included: Environmental, Health and Safety Program Manager - Tracked safety stats, created and maintained
company safety manual, managed safety programs (eg. Hearing Conservation, Hazardous Communication, LOTO), managed employee
and management safety teams, OSHA safety audits, annual OSHA safety training, OSHA 300 logs, Incidence Rate reduction, SWPPP,
Industrial storm water, EPCRA SARA Reporting, Hazardous waste management, used oil management, SPCC plans, environmental
disposal, Air permitting, Responsible for all environmental compliance, experienced with environmental audits
Quality Control Manager (2005 – 2010)
Created and implemented entire quality program from scratch to include all lab testing, procedures, records, retention systems, sampling
program, training, staff selection and equipment acquisition. Managed small team of lab techs and engineers with responsibility for
product quality throughout the process. Utilized structured problem solving techniques such as 8D and FMEA failure analysis.
Responsible for maintaining supplier quality as well as managing internal corrective action program. Planned and implemented both the
ISO 9001 Quality Management System and the ISO 14001 Environmental Management System simultaneously from scratch and
achieved certification without any nonconformity. Grand total of one nonconformance notice in 8 years of managing both ISO
programs. Authored quality & environmental manual, trained internal auditors, and lead the creation and implementation of all
procedures and controlled documents required by the system.
Other Responsibilities Included: Environmental, Health and Safety Program Manager (as described above)
2003 – 2005 Komatsu Forklift, USA Covington, GA
Quality Assurance Engineer
Responsible for improving vendor as well as in-house product quality. Provided technical support and training to all QA team members.
Responsible for interpreting and disseminating any changes to engineering drawings (ECN) to Q.A. team members. Responsible for the
procurement and calibration of all measuring and monitoring equipment used in the Quality Assurance Department. Responsible for all
supplier quality duties. ISO 9001 Team Leader and Lead Auditor. Responsible for insuring that all UL-related product requirements
were current and being met. Wrote and revised product inspection procedures and work instructions, provided technical support for
product inspectors, monitored and reported on daily internal product defect information. Managed a small team of parts inspectors,
wrote and revised parts inspection procedures and work instructions, communicated parts inspection findings to upper management and
production managers to ensure optimum production.
1998 - 2002 Unpredictable Entertainment Atlanta, GA
Co-founder; Director of A&R
Assisted in all aspects of initial company research and start-up; including devising business plans and installation and testing of
recording equipment. Co-managed several ventures including capital improvements on primary location, musical recordings, and
promotional and retail sales projects.
1995 - 1998 Honeywell Atlanta, GA
Associate Project Engineer
Assisted in the development of Industrial Automation and Control Systems for various production facilities. This development included
some graphics design and AutoCAD responsibilities as well as electronic controls mapping and layout. Participated in a team that was
responsible for researching and implementing a new electronic “loop sheet” generation software solution for the company.
1993 - 1995 Augusta Newsprint Company Augusta, GA
Associate Process Engineer
Responsible for maintaining production and quality weekly reports. Managed a small team of factory employees on various continuous
improvement and preventative action projects. Performed lab work such as consistency, pH, and color testing. Assisted in the research,
implementation and testing of new runtime efficiency software solution for the paper machines.
B.S. Industrial and Systems Engineering
Georgia Institute of Technology (Georgia Tech) Atlanta, GA
ISO 9001:2000 Quality Systems Internal Auditor
ISO 9001:2008 Quality Systems Lead Auditor
ISO 14001 Environmental Management Systems
Six Sigma White Belt
Available upon request.