BENITO M. MARTINEZ email@example.com
OBJECTIVE: Bilingual candidate with excellent customer service and sales experience. Seeking a position within an organization to achieve and conquer all Technical Expertise. I strive to consistently meet and exceed all expected goals, while at the same time act as a motivator and mentor to my team.
University of San Antonio, TX
One UTSA Circle, San Antonio TX 78249
Electronic Engineering & Communications Technology Graduated: June 2007
Technical Support Engineer, Jsw Diversified August 2007-June 2009
1 TelCo and Network cabling A+ (hardware).
2 Experience in the and POS industries.
3 Qualified with hardware troubling, maintenance and repair in the Technical Service Industry.
4 Replacing/installing hardware/software such as servers, pc's, laser printers, routers, access points, and POS equipment.
5 Electrical (AC)Apprentice
Wireless Technician, Cell-Teks Inc Oct 2005-May 2007
1 Troubleshoot and repair wireless smart phones, inside sales and marketing responsibilities.
2 Proficient use of flashing/unlocking software and C.C.I computer system.
3 Operation of wavetek and willtek test equipment.
4 Customer Service Representative, Assisted customers with product knowledge.
5 Help train employees.
Manager, Xpress Lube September 2002-Feb 2005
1 Provided excellent customer service and identified and developed new leads to generate sale.
2 Answered a high volume of phone calls and sold a variety of products to different customers.
3 Open and Close the store, Created schedules.
4 Payroll and Inventory.
5 State inspections
1 Technical certifications: Tel-Co, hardware/software, router configuration, operating systems, networking, T-1, D-marc, Office productivity, programming languages, web applications and database applications. Binary codes, Hexadecimal, Octal, BCD.
2 AC/DC, Electronics, Multi-Meter, Oscilloscope, Soldering.
3 Wireless certifications: Flashing, Unlocking, NS Dongle, Smart-clip, Nokia calculator, P2k tools, Raptor, Blazer, Cellebrite data transferring.
4 High degree of initiative and motivation. Effective in management of time, priorities, and workload. Patient and meticulous in the store and working with customers.
5 Excellent public speaking, organizational, sales and marketing skills.