Customer Service Management

Michael Perales

**** * ******* ***

Fresno, CA 93704

Phone: 559-***-****

Cell: 559-***-****

E-Mail: ********@*****.***

Summary

Food Prep experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.

Reliable and friendly Janitor with one year in providing cleaning services in a wide variety of facilities. Performs routine maintenance and operates equipment in a safe and professional manner.

Highlights

Customer service-focused

Team player

Excellent communication skills

Janitorial equipment familiarity

Organized

Detail-oriented

Accomplishments

Commended by management for excellent food prep

Recognized as a good team player for janitorial duites

Experience

August 2014 to Current

Cal Pac Pizza Hut Fresno, CA

Food Prep

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Served fresh, hot food with a smile in a timely manner.

Carefully maintained sanitation, health and safety standards in all work areas.

Communicated clearly and positively with co-workers and management.

June 2011 to June 2012

Fresno, CA

Janitor

Gathered and emptied trash and recycling bins.

Dusted and mopped all hard surfaces.

Notified building managers about needed repairs and replacement equipment.

Cleaned public restrooms, including scrubbing sinks, countertops and mirrors.

Emptied all trash cans and replaced liners.

Maintained all janitorial equipment in a clean, safe and operable condition.

Education

2014 Crescent View West Fresno, CA

Previously a member of JROTC Club

Coursework in Food

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