Customer Service High School

Syles Xiong

**** * ****** ***, ******, C A * ****

Home: 5-599****** : s *********@*****.***

Summary

Well actually i have worked in the restaurant and food industry for about four (4) years of experience from catering, from

many like mexican & puerto rican, rocken robbies (burgers),all day breakfast,toni's pizzeria, and asian fusion and those

were all currently restaurants that i have previously worked in and worked for many years and the specific jobs i currently

worked was in food prep,cooker,dishwasher, and customer service and so basically i worked every part of the food

industry i can think of and im actually currently and will be attending to a culinary school and perfecting my culinary skills

there and i love the food industry and everything about and plan to go far in it.And i take pride in Quality-focused food and

efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.

Highlights

ServSafe certified Focus on portion and cost control

Food handlers card Inventory management familiarity

Focused and disciplined Bilingual (English/french/hmong])

High volume production capability Team management

Focused on customer satisfaction

Skilled multi-tasker

Persuasive

Conflict resolution techniques

Accomplishments

i recently entered a competition for a salad competition in highschool for the ROP Culinary program and actually after

the critique on everyone dishes i currently won first place and i have the medal to prove it.

Experience

dishwasher,food prep,cooker,customer service

January 2008

mexican and puerto rican delights - Clearwater, F L

Developed rapport with the customer base by handling difficult issues with professionalism.

Resolved customer questions, issues and complaints.Provided a high level of product and leadership support to

representatives and clients.

Addressed negative customer feedback immediately.

Developed, implemented and monitored programs to maximize customer satisfaction.

Successfully managed the activities of [5] team members in multiple locations.

and also i have worked in many positions and in many businesses and those are mexican & puerto rican,rocken robbies

(burgers),asian fusion,toni pizzeria,and all day breakfast and i would like to list there numbers and contact info if you

would like to talk to them on my work ethic.

asian fusion : Mike yang 231-***-****

mexican & puerto rican delights :Paul xiong 813-***-****

rocken robbies : Kong Xiong 813-***-****

All day breakfast & toni pizzeria also (same owner): Zulu Xiong 813-***-****

Now culinary teachers:

Chef Ken Melton 863-***-****

Chef William P. Luke 559-***-****

P.s . just remember to ask for syles xiong which is me and hey will kno instantly who it is.

Education

High School Diploma : 2014

clovis west high school - fresno, C A, united states

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