JAYMIN PATEL
Phone: 732-***-****
Email: accfjp@r.postjobfree.com
SUMMARY
. 7 + years of extensive experience in design and development of
information systems for various Technologies like; Microsoft, Cisco, D-
link switches
. Experience in to Design and developing LAN,WAN and remote infrastructure
. Core knowledge about Microsoft Server 2000/2003/2008/2012, mail server
solution in postmaster, Microsoft exchange 2003/2007/2010
. Trained in SQL server 2005 and 2008(PL-SQL,SSIS,SSRS)
. More than two years experience as a Desktop and Help Desk top Support
with ( Law Firm, Finance Firm, Health industries)
. Answering helpdesk calls, and managing the helpdesk ticketing queue, from
the headquarters and remote sites. Documenting ticket resolutions.
. Imaging, and installing new workstations, software and associated
updates.
. Managing a variety of desktops including Windows platforms and Apple.
. Good troubleshooting skills with a wide variety of 3rd party software.
. Linux servers operators 6 months
. Sonic Firewall - hands on experience on NSA series 250M,2400
. Active Directory (server 2008 R2) Replication done between three sites
. VPN - Sonic Firewall Configured between three sites - Site to Site VPN
and SSL VPN for users
. Disaster recovery project done for all servers and network
TECHNICAL SKILLS
. Training done in (CCNA)
. Active Directory
. Cisco router series :2900,2800,2600,1800
. Cisco switches : 3750,3550
. LAN/WAN Tech : Ethernet, Leased line, Fibrotic, ISDN, Wireless,
Dial-up
. Protocols :TCP/IP, Routing protocols-RIP v1,RIP v2,IGRP,OSPF,BGP
. Routing : Static/Default/Dynamic routing
. Switching : VLAN,STP,SPAN, Ether channel, HSRP, VRRP and GLBP
. SQL SERVER 200*-****-****
. SAN (Storage Area Network)
. VPN (virtual private network)
. VOIP
. Ghosting and imaging
. Windows 7/8, Vista and XP
PROFESSIONAL EXPERIENCE
MindLance INC (Iselin, NJ)
5/18/2012 - Present
(Network Engineer - Team Lead - Permanent role)
. Helping remote and locals users their daily technical issue for e.g.
related to windows 7, Internet Application access issue, Shared or mapped
folder access issue, office 365
. WDS service configured for Windows machines get updates from directly
servers
. Office 365 Admin - create and configuring new user ids, profile on
online exchange
. Configured SSL and Site to Site VPN between Hoboken, Iselin and PA office
. Configured AD replication server between Hoboken and Iselin server for
Disaster recovery
. Managing and maintaining Polycom VOIP phones
. Developing budget for IT dept with Company CFO
. Developing all kinds of documentations for IT dept include with IT
inventory, Network and server diagrams and upcoming projects
. Daily based per managing and maintain server 2008 based on Hyper-v
include ( 4 virtual server)
. Installing and configuring new software's on new and used laptop using
Imaging software
. Configured SONIC firewall NSA 250M between three sites include with SSL
VPN, content filtering, internal and external traffic with rules, VPN
clients for remote access, load balancing between all three firewalls.
. Remote Desktop Server configured for India and US users
. Windows daily backup Utility configured from Corporate server to remote
server
. Escan Antivirus Server manager and clients project done for 400 users
Stern, Lavinthal & Frankenberg, LLC
12/02/2012 - 1/2/2013
(Network support Engineer consultant)
. Managing and maintaining Dell power edge server installed server 2008 and
2012
. Monitoring daily and weekly back up using by Backup Exec
. Monitoring and securing Sonic wall NSA for internal and external traffic
and security purpose
. Helping remote and locals users their daily technical issue for e.g.
related to windows 7, Internet Application access issue, Shared or mapped
folder access issue
. Managing and maintain users local mailboxes and outlook issue based on
Exchange server 2010
WIPRO Technologies (Charming Shoppers INC)
04/2012 - 11/2012
(Bensalem, PA)
System and Network support
. Managing and maintaining CISCO based LAN network (Router - 2900 series
and switches 3650 series), configured VLAN in entire corporate office
with team.
. Managing and maintaining server 2008 and exchange 2010 (Dell And HP rack
mountain server)
. Helping remote and local users through phones and ticketing system(
Service Now)
. Installed and configured VOIP phones in entire Corporate office with
Support team
. Installed and configure image based windows 7 in entire corporate office
and remote locations (Project duration 2 months)
. Managing remote and local users through LAN Desk management tool
. Configuring and managing Sophos Antivirus (5.5 and 6.5 Version)
BLS Limousine Car INC (Astoria, NYC)
02/2011- 03/2012
Junior Network and System Administrator
. Handling and managing server 2003,2008,windows 7, windows Xp1
. Managing and maintaining 20 MAC/PC with Desktop troubleshooting (Email
Setup, Printer setup and Antivirus configuration)
. Handling and managing Exchange server 2007
. Managing and maintain Net gear firewall, Sonic wall fire wall (PRO
3060)
. Implemented I-phone server for I-phone client phones ( Around 800 I-
phones)
. Managing and maintain Network printer and Odyssey software
. Working on VOIP phones based on fonality software
. Hands-on experience on HP ProLiant DL 380 Series (Installation,
Managing and
Maintaining)
. Hands-on experience on DELL Power edge R810 Series (Installation,
Managing and
Maintaining)
. Installed and configured CISCO Small Business WAP2000 Wireless-G
Access Point: POE in
Entire office around three Access Point
. Working on CCW ticket system for daily Troubleshooting
. Helping User's on the phone for daily technical solution's
. Working on different remote desktop tools for technical solution's (Log
Mein, Log Mein Rescue, Microsoft RDS)
. In Daily routine using different technologies for example (Sonic
Firewall, net gear, server 2003, 2008. Exchange 2003, 2007, 2010. Office
2003, 2007, 2010. VM ware ESXI )
. Managing and maintaining daily users backup system (Mozy Back system)
. Managing and maintaining different client networks (LAN,WAN)
. Configured and installed Ubuntu Linux
. Installed and Configured different Anti Viruses at Client sites( AVG,
Symantec and Microsoft essential security)
LSCE IT Consultant (London, UK) 05/ 2009 -
12/2010
System and Network Administrator
. Maintain network with team every end of month like Routers, switches,
Rack server, cable rack.
Work experience to installation and managing blade server with
(Server 2003, 2008)
. Practical experience on router 2800 series and switches 2900 series
Remotely Installation, managing and configuration server 2003/2008
and windows 7,windows XP, office 2003/2010
. Practical experience on ghosting concept applied in up to 300
machines for Microsoft windows 7(Norton ghost)
. Installed and configure Active directory, DNS, DHCP in two sites
with PDC and BDC concept.
. Hands on experience in Dell machines series 780,580.And also Dell
servers series power edge R310
. Configured WIFI in all three offices with D-link Access point for
internet service.
. Install and manage network printer HP2055 LaserJet black and white.
. Configured and manage backup solution for each site using HP
gateway X3000 series
. Configured OU and Group policy with disk quota used in all sites.
Sterling Biotech LTD. (Gujarat, India) 05/ 2005 -
2/2009
System and Network Administrator
. Troubleshooting of LAN,WAN and user technical problem
. Managed and maintained whole network of up to 250 systems using RDM
. Handled Post master Mail server, Backup server and Citrix server
for Accounting department
. Managed and maintained users in windows Server 2003/2000 and
windows xp
. Maintained & Managed Firewalls & Antivirus Server
. Preparation of documentations related to network setup
. Maintenance of ERP and troubleshooting of ERP
. Installed and Managed SAN up to 110 users (Iomega Company)
. Managed and installed Firewall (Sonic wall)
. Desk Top Support Technician Local and Remotely
. Managed and maintained Antivirus Server(MacAfee, Quick heal, scan)
. Installed Cat5,Cat6 and fiber optic cable under guidance
. Installed and configured network printer installation (HP) 3500
series
EDUCATION
. Devry University
2nd Year Bachelor's in Network and Communication Management -
Currently Pursing
. Department of Electronics and Accreditation of Computer Courses
(DOEACC)
B- Level IT (Master in Computer Application) - 8/ 2000 to 3/2005
. MCSE (Microsoft Certified System Engineer)
. CCNA (Cisco certified Network Associate)
. D-link certified (Trained Switches, Router & Fiber Optic Cabling)
. Training is done in CCNP (11/10 to 2/11) : Switching, Routing And
Trouble shooting