Customer Service Administrative Assistant

Location:

Posted:

January 30, 2014

Natalie N. Hopes

Greensboro, NC 27405

*************@*****.***

CAREER OBJECTIVE: To obtain a position that will enable me to use my strong

organizational skills, educational background, and ability to work

with a wide range of individuals.

EDUCATION: North Carolina Agricultural and Technical State University

Greensboro, NC

B.A., Psychology, May 2013 Magna Cum Laude

EXPERIENCE: Administrative Assistant, North Carolina A&T State University

Greensboro, NC September 2010-August 2013

Responsibilities included handling professional calls on a daily

basis. Sorted and filed important documents. Housekeeping to

make sure the office maintained its cleanliness and

professionalism. Made copies and handled important files. Fulfilled

certain errands for supervisor. Created invoices and purchase orders.

Customer Service Manager, Schlotzsky’s Deli

Goldsboro, NC July 2007-August 2012

Responsibilities included anticipating needs and empathizing with

diverse customers. Spoke clearly, quickly, identified, and resolved

problems to assure complete satisfaction from the customers.

Prepared and delivered food, beverage and desserts in a timely

fashion. Answered all questions about cooking methods, menu

items, specials and prices, when asked by anyone with concern.

Supervised and trained employees adequately. Maintained order in the

store. Assisted in scheduling.

COMPUTER SKILLS: Microsoft office (Word, Excel, PowerPoint), Statistical Package

for the Social Sciences (SPSS), Internet Explorer, Google Chrome

HONORS: NC A&T Honors Program, Dean’s List, National Honor Society

ACTIVITIES: Clinicals at Moses cone Hospitals. Research Study, The Dialogue On Progressive

Enlightenment Conference (DOPE), The Dr. Ethel F. Taylor English Composition

Colloquium and Scholarship 2013, Allied Health Science, Health Careers Club

VOLUNTEER: Wayne Memorial Hospital Junior Volunteer, Camp Counselor for

Vacation Bible School, Assisted with supervising After School Program

activities, Tutored elementary children with mathematics, Coached for Cheer America

REFERENCE: Available Upon Request