Customer Service Sales Representative

Priscilla Delfin

*** **** ** *** *******, Texas 782**-***-***-

**** **********@*****.***

Overview:

Obtain a position with the opportunity for professional growth based upon

performance that will utilize my abilities developed through my education

and experience. Highly motivated, recognized as a results-oriented and

solution focused individual. Areas of strength include:

Accounts Payable/ Invoices Sales/Customer

Service Skilled Problem Resolution

Experience:

Sales Representative Saf-T-Box San Antonio, Texas

June 2012

. Large volume of outgoing/incoming phone calls; Completed and mailed

bills, contracts, policies and invoices/checks

. Sale invoicing efficient knowledge of products and services

. Matched purchase orders with invoices and recorded the necessary

information

. Accessed computerized financial information to answer questions related

to specific accounts

. Completed and mailed bills, contracts, policies, invoices and checks

. Addressed customer concerns, and researched and resolved problems

ensuring customer satisfaction

. Maintained accurate customer billing information and prepared invoices

in an efficient, timely manner

. Performed diverse administrative duties; word processing correspondence,

& maintained confidential files/records

. Accessed computerized financial information at answer questions related

to specific accounts

Personal Banker Wells Fargo Bank China

Grove, Texas July 2011-June 2012

. Assessed clients financial situations to develop strategic planning

solutions

. Opened and maintained customer accounts/Outbound calls for appointments

reaching sales goal

. Able to multi-task, handle large volume of paperwork and operate safe

deposit boxes

. Answered emails in regards to employees, work projects and bank

requirements

. Organized financial analysis, market research and due diligence filing

material for potential customers

Universal Teller II Supervisor IBC Bank San Antonio, Texas

November 2009 to July 2011

. Prepared daily general ledger entries adhering to guidelines established

to maintain a balanced drawer

. Processed transactions of accounts (i.e. checking, savings and loans) in

accordance with bank procedures

. Ongoing supervision of up to 5 tellers daily/delivered prompt and

efficient customer service

Education

Sidney Lanier High School Diploma San

Antonio, Texas

Palo Alto College Business Administration

San Antonio, Texas

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