NEETHI RAJKUMAR
Chicago, IL -60607
(c) 773-***-****
(e) ***************@*****.***
PROFESSIONAL SUMMARY
• Around 8 years of work experience in IT as QA Lead and Test Analyst
• Expertise in defining testing practices and solutions for large programs across functional,
data driven areas through manual, automation and performance testing methodologies
• Possess excellent skills in manual testing of various web based and client-server
applications
• Experienced in using IBM Rational Lifecycle Tool suite for Manual Testing – IBM
Reqpro, Rational Clear case, Rational ClearQuest, Rational Manual Tester and Rational Test Manager.
• Experienced in Automation Test Framework Building using IBM Rational Functional
Tester
• Experience in working on Agile Methodology and Acceptance Test driven development
(ATDD) as well in Traditional Waterfall Model and V-Model.
• Hands on experience in automation testing using Quick Test Professional, possess knowledge in
regression testing using selenium
• Experienced in identifying the areas of optimizing QA effort / enhance quality deliverables using
automation and excel macros in large programs (more than 1 Million$).
• Experience in tracking & effectively monitoring the status of the project through testing metrics &
adhering to the established Industry process.
• Hands on experience in Quality Center, teamtrack, sharepoint, filenet and bugzilla
• Experienced in testing Change management, Incident management, Configuration and Problem
management applications through tools similar to BMC remedy
• Hands on experience in online – web and back end testing in database using SQL
• Knowledge in performance testing using load runner and nonfunctional requirements
• Experience in working closely with the development and deployment teams through design,
development, quality assurance and deployment phases
• Expertise with ITIL process models.
• Strong analytical and communication skills
TECHNICAL SKILL SET
Operating System : Microsoft Windows Server 2000, Windows XP Professional, Windows 7
Professional
Languages : SQL, C
Tools : IBM Reqpro, Rational Clear case, Rational ClearQuest, Rational Manual Tester, Rational Test
Manager, IBM Rational Functional Tester, Quality Center, teamtrack, sharepoint, filenet,
bugzilla, Quick Test Professional, Selenium
Database : Oracle 8, 9i.
WORK PROFILE
Senior QA Lead [QA Engineer]
@ Verizon Communications, Frisco, Texas from June 2011 till Date
Project – Verizon wireless/Coffee portal
Verizon wireless coffee is a one stop web portal for Verizon’s field engineers, technical support, and customer
care and trainee teams. The application is an integrated module for different independent interfaces such as
dashboard, billing, my account and retail mall helping Verizon customers migrate from wired to wireless,
accepting the bundle and promotional package offers.
Roles and Key Responsibilities
• Extensive experience as a Test lead in managing the large migration project
• Along with QA manager, I was responsible for all QA deliverables across the project
• Involved in requirements analyzing, test effort estimation and planning through different test
phases such as integration testing, system testing, performance, regression, deployment readiness testing
• Responsible for defining test strategy plans(TSP), identifying test scenarios with test data,
preparation & execution of test cases
• Involved in preparation of key traceability matrixes to map requirements to test cases and
document them in Quality Center
• Prepare test cases with expected and actual test results
• Lead QA meetings with development teams on defect tracking, determining defect priority,
severity and defect life cycle
• Prepare and report process related deliverables to the management
• Responsible for sharing the QA metrics for each release with the senior management.
• Review the testing process for large programs & suggest best practices.
• Responsible for automation of manual test cases using QTP, excel macro, execution and
maintenance of the same after each release.
• Training Individuals and new joiners in the manual, automation testing and tools for QA
Senior QA Test Analyst
@ Verizon Communications, Frisco, Texas from June 2009 till June 2011
Project – Rias
• Rias is the Verizon version of BMC remedy used for change, problem, incident, configuration and
knowledge management. The application is used by internally by Verizon’s IT team including infrastructure,
development, release management, incident and change management teams.
Roles and Key Responsibilities
• Worked as a Test analyst in delivering the QA for Rias Action Request system
• Involved in requirements analyzing, test effort estimation through different test phases such as
integration testing, system testing, performance, regression, deployment readiness testing
• Involved in defining test strategy plans(TSP), identifying test scenarios with test data, preparation
& execution of test cases
• Involved in preparation of key traceability matrixes to map requirements to test cases and
document them in Quality Center
• Prepare test cases with expected and actual test results
• Participate in QA meetings with development teams on defect tracking, determining defect
priority, severity and defect life cycle
• Involved in preparation and reporting process related deliverables to the management
• Involved in developing QA metrics for the senior management.
• Involved in reviewing the testing process for large programs & suggest best practices.
• Involved in automation of manual test cases using QTP, excel macro, execution and maintenance
of the same after each release.
• Training Individuals and new joiners in the manual, automation testing and tools for QA
QA Associate [Test Engineer]
@ Mphasis, an HP company, Chennai – from June 2007 till June 2009
Project – American Express
Roles and Key Responsibilities
• Worked as a Test analyst in preparing and executing test scenarios and test cases.
• Used IBM Rational Lifecycle Tool suite for Manual Testing – IBM Reqpro, Rational
Clear case, Rational ClearQuest, Rational Manual Tester and Rational Test Manager.
• Used Automation Test Frameworks such as IBM Rational Functional Tester
• Involved in requirements analyzing, test effort estimation through different test phases such as
integration testing, system testing, performance, regression, deployment readiness testing
• Involved in defining test strategy plans(TSP), identifying test scenarios with test data, preparation
& execution of test cases
• Involved in preparation of key traceability matrixes to map requirements to test cases and
document them in Quality Center
• Prepare test cases with expected and actual test results
• Participate in QA meetings with development teams on defect tracking, determining defect
priority, severity and defect life cycle
• Involved in preparation and reporting process related deliverables to the management
• Involved in developing QA metrics for the senior management.
• Review the testing process for large programs & suggest best practices.
• Involved in automation of manual test cases using QTP, excel macro, execution and maintenance
of the same after each release.
• Training Individuals and new joiners in the manual, automation testing and tools for QA
QA Associate
@ Sugarcane Breeding Institute (ICAR) India, Coimbatore – from June 2006 till May 2007
Roles and Key Responsibilities
• Worked as a Test analyst in preparing and executing test scenarios and test cases.
• Reviewed and analyzed requirement document and set up meetings with SME’s and BA’s to
understand them.
• Identify ambiguities in requirement and set up meetings with QA’s and BA’s to resolve them.
• Developed and executed test plan and test cases and reviewed with QA team and conducted
formal reviews with BA’s, SME’s and developers.
• Documented Test cases using quality center, Excel Spreadsheets and test plan in MS Word
• Coordinated and communicated with developers for defects to get resolved and keep follow up
with project manager and developer on the same.
• Created and execute SQL queries to perform back-end testing using Toad.
• Performed Integration, System, End to End and component level testing
• Worked close with developer in debugging, identify, troubleshoot and fix the defect.
• Identify, log, report and tracks bugs found in the release. Prepare clear and concise written reports
on bugs/defects found during QA process
EDUCATIONAL QUALIFICATION
Bachelors of Technology in Bio-Informatics from SRM University, Chennai, India