Manager Oracle

Habib Bedoui

Oracle BRM Consultant

** ***** ***

Email: ******.***.*****@*****.***

Technical Skills

** ***** (Since 2002): OSS/BSS (Operating and Support Systems)/ (Business Support System)

Unix IBM AIX, SUN SOLARIS, Windows (98, 2000, NT, XP and Vista),Java, J2EE, Oracle, Web Technologies,

Deployment of the Applications on the UNIX, LINUX and Windows servers, CVS, SVN

Oracle BRM: Installation of Oracle BRM, Opcodes creation and customization, Client application development (Perl

and Java language), DM, CM, Pipeline Manager

Environment: Oracle BRM 7.4, Java, J2EE, Apache http Server, UNIX IBM AIX et SUN SOLARIS, Windows (98,

2000, NT, XP et Vista), LINUX,

Installation and configuration of Infranet Portal Billing/Oracle BRM, OSS/BSS:

Applications: Pricing and Customer Center, Admin, Paiement and Pricing tools, Pricing List,

CM (Connexion Manager), DM (Data Manager), Data Base Oracle BRM, Networks, (Real-time rating Internet

access, Pipeline rating call detail records CDRs

Files’ configuration of the files (properties, pin.conf, etc.) for the connexion between all the modules.

Deliverable and packages installation:

Deployments of the applications and deliverable on the production servers, UNIX, LINUX and WINDOWS. Technical

and functional validation on the postproduction servers. Management of the configuration

ORACLE BRM 7.4 Training

Infranet Developer Session release 7.4

4-tiers Architecture : Application, Portal Communication Protocole (CM), DataManager (DM), DBMS, Business

role, Batch, AdminMgr, CM.pin.conf, Customer Care, Pinlog structure, Flist, FM, Opcode, Portal Objet ID (POID),,

SQL*Net, Testnap, IScript, Pipeline, …

Business essentials:

Describe Portal features and how they support the Revenue Management Lifecycle

Identify and use Portal Clients Applications,

Describe selected Portal Service Integration Managers,

Define the Portal Pricing Model and rating terminology

Create customer accounts using the Customer Center,

Explain Portal accounting and billing cycles,

Process payments and run GL reports,

Define the four tiers of the Portal architecture,

Explain the architecture and process of real-time rating and high-volume batch rating

Pricing and rating:

Define Portal objects and their relationships,

Introduce realtime rating concepts,

Translate price plans to the Portal Pricing Model,

Create Portal price plans that use a variety of rating and discounting scenarios, including rate tiers, quantity-based

rating and volume discount,

Set up product dependencies and discount exclusions,

Set up a discount model to provide discount,

Test prices plans by simulating account activity and running billing

Advanced pricing and rating:

Introduce high-performance batch rating concepts,

Translate price plans to the Portal Pricing Model,

Test price plans by rating batch EDR files,

Set up a discount model to provide discount,

Implement a rate plan for roaming scenario

Pipeline developer:

Describe Pipeline Manager Architecture,

Configure Pipeline Manager,

Understand ways to customize the Pipeline,

Extend pipeline with IScript and IRules,

Create custom ERAS.

Manager Skills

Assistant of Direction PME/PMI and management of Company

Comprehensive view and strategic step of Company Strategy

Marketing, to define a GPEC, Analyze financial

To define a strategy according to the financial results and of the analysis of the SIG of the company

Establishment of the mix marketing of the company

Market research, Plane Business, Recommendations and action plan

Project management costs and times and HR

Work in project mode, Management of teams, Framing of Engineers, Developers and Technicians

Drafting of schedule of conditions, achievements of the applications, the tests and the procedures

Figuring and planning of the projects

Trainer: to define a training program and formation for the collaborators, users, customer service

Functional Skills

Responsible in charge management of the technical incidents:

Management census and treatment of the anomalies. Guarantor of the technical solutions

Analyses of the incidents and search for the adapted solutions

Coordination and piloting of the treatment of the incidents

External relations engineering services, marketing, hot line, companies and suppliers

Integration, Test and Validation:

Strategy, books, files and management of the tests, procedures of qualification

Technical validation of the products customers, management of project, schedule of conditions

Test and Validation Tools :

SVN, CVS, MS SourceSafe

Bug tracking:

Bugzilla

Work Experience

Vancouver, 04/2013 – 09/2013

Travelport, USA

BRM Consultant

Oracle BRM Billing package

Opcodes creation and customization using C language on UNIX environment

Create and review and Functional Design and technical design documents

Pipeline manager

Designed and coded Perl Applications to Oracle BRM

Unit and regression testing

Oracle data transfer tools

Automation and traceability

General data analysis

Reporting

CVS (Concurrent versions system)

Vancouver, BC 07/2012 – 02/2013

Mparity Solution Inc

BRM Consultant

Oracle BRM Billing package

Aria subscription cloud-based billing system

SalesForce CRM Integration to Oracle BRM (using Web services).

Oracle SOA Suites

Oracle Business Intelligence Suite Enterprise Edition

JCA Adapter

Oracle BRM Deployment

Pipeline manager

Integrate

Perl Web services

Wrote specifications and test cases

Tunisia, Tunis 12/2011 – 5/2012

ProSoft

BRM Consultant

Oracle BRM Deployment

Opcodes creation and customization

Pipeline manager

Integrate

Perl Web services

Wrote specifications and test cases

Kuwait, Kuwait City 09/2011 – 11/2011

Ericsson

Billing Consultant, Trainer

Wataniya Telecom Operator

• Lead training session on BSCS Billing package

• Design and develop JMeter load tests scenarios in order to test Java web based application (CX:

Customer Care Center)

Tunisia, Tunis 11/2010 - 9/2011

Talan

Billing Consultant

Responsible for the installation of server Oracle BRM 7.4, Architecture, Functional Specification

Installation of the server Unix Oracle BRM 7.4, Real Time, Pipeline and Software:

Oracle BRM Base, Pipeline and Patchs, RatedEventLoader, DevelopperCenter

partition of the tables event with partition_utils

Software : Telco Framework, GSM Manager, SIM and Number Manager,

Installation software clients Windows:

Pricing and Customer center, SIM and NUMBER Manager, GSM Manager

Creation for the documentations:

Installation procedure in Client/Server Oracle BRM 7.4

Installation procedure Data Base Realtime and Pipeline, partition_util for the tables

Utilisation procedure of the Oracle BRM server

Validation for the installations :

Creation plan, deals, products with rate in Pricing Center

Creation customer in customer Center

Tickets creation *.edr, bloc Number and Sim with Windows software, Pipeline valorization, billing REL,

Pin_virtual_time utilisation for billing realtime and pipeline billing

Verification of the information in Customer Center and the invoice

Architecture and specifications:

Creation of synopsis of the functional and detailed specifications :

Acquisitions of the tickets – valorization – invoicing, database model, Billing, Invoices,

Architecture of the process

Administration:

Oracle BRM 7.4, Unix, oracle 10g, SQLDeveloper

Tunisiana Telecom

• Led a team of 5 developers in the design and implementation of new features using CMS command using

Java.

• Used many different technologies: Hibernate, Spring, Oracle

• Tools: Eclipse IDE, Tomcat, SVN versioning tool

• Designed and implemented a java application that migrates Telecom operator’s clients data

• Introduced team to new testing approaches, including Spring integration tests and Junit tests - code quality

improved markedly.

Orange Telecom

• I worked within the validation team

• I tested and validated bug fixes

• Used many different technologies: Toad for Oracle, Test Director, Junit tests

Tunisia, Tunis 07/2009 – 10/2010

SCSI

Billing Consultant

• Oracle BRM 7.4

• SAP cc, Highdeal.

• BSCS

Canada, Vancouver, BC 04/2006 - 05/2009

Minisis Inc, Canada

Software Consultant

• Design and development of a .Net web application (online dictionary)

• Wrote specifications and test cases.

• Minisis products

Morocco, Rabat 4/2004 - 4/2006

Minisis Inc, Morocco

IT Consultant

Morocco Telecom

• Designed and implemented a call center web application that allows prepaid and postpaid customer search.

• Designed and implemented a CRM application

Egypt, Cairo 3/2004 - 4/2004

Minisis Inc

Software consultant

Minisis products

Tunisia, Tunis 2/2002 - 3/2004

Minisis Inc, Tunisia

Developer

Minisis products

Tunisia, Tunis 7/2001 - 2/2002

2EPN

Developer

Java Programming

Education

Baccalaureate, Lycee Bourguiba, Monastir, Tunisia (Juin 1998)

Preparatory cycle for engineering, Lycee Deodat de Severac, Toulouse, France (1999)

Telecom diploma degree, High Institute of Telecom of Tunis, Ariana, Tunisia (02/2002)

Bachelor Degree in computer science, FSM, Monastir, Tunisia

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