Customer Service Data Entry

Stacy Johnson

Houston, TX

***************@*****.*** - 832-***-****

WORK EXPERIENCE

Document Control/ Data Entry Clerk

Donovan and Watkins - Houston, TX - February 2011 to January 2013

Open file, check for misprints, or to dark or to light documents.

Scan documents into Kodak system with a light scanner.

Input information into database by Indexing or Data Entry.

Document a profile about the document if needed.

Use Microsoft Excel database sheet on computer to look up customer information.

Answer office phone, give information of a quote, and take a message.

Production Sorter

FedEx Distribution Center - Houston, TX - April 2012 to August 2012

Scan and ensure that the correct number and type of product is loaded and shipped.

Handle material and equipment safely and efficiently as required.

Carry items 50 pounds or more to selected bin for overweighed items.

Separate items by odds and evens as they proceed down the production line

Dispatcher

rail crew express - Houston, TX - May 2009 to January 2012

Responsibilities

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according

to customer requests, specifications, or needs, using radios or telephones.

Arrange for necessary repairs in order to restore service and schedules.

Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using

telephones or two-way radios.

Conference with customers or supervising personnel in order to address questions, problems, and requests

for service or equipment.

Prepare daily work and run schedules.

Receive or prepare work orders.

Skills Used

PBX radio, two headed monitor.

Cashier

Reliant Stadium - Houston, TX - January 2007 to August 2009

Responsibilities

Take customer order and tell them the total amount of purchase.

Operate a POS cash register along with debit, and credit cards

Count of revenue at beginning of shift to ensure starting total is correct.

Maintain clean area of concession stand and storage room.

Operate cash register and complete transaction.

Skills Used

Cash register, customer service, accounting

Production Operator

Talent Tree - Houston, TX - March 2007 to May 2008

Pharmaceutical

Understand and follow plant safety rules such as safe machine operation.

Operate production line by making sure the tops or screwed on properly machine.

Shake bottle for spills and mishaps as they are being ran done the line.

Wear protective clothing at all time while on the line or in the shipping department.

Stack, label, and seal medicine for shipping and handling by using the shrink wrap.

Keep accurate count of bottles or tops that may have had a mishap on the production line.

EDUCATION

Diploma

Phyllis Wheatley High School - Houston, TX

2001 to 2004

SKILLS

switchboard,PBX radio, and maps

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