JESS ICA E . GEF EN
850-***-**** • email@example.com
A versatile professional with training and experience in paralegal processes, including legal research,
documentation, lawyer support and complex scheduling. Collaborative communicator skilled in delivering
elite service to clients, lawyers and cross-department team members. Excellent computer skills across a
variety of software/systems. Recently earned certification in Paralegal Studies from Auburn University.
AREAS E XPERT ISE
Legal Research●Advanced Administrative Support ●Legal Documentation ●Legal Terminology
Case Preparation ●Relationship Building●Client Services●Documentation & Reporting
Correspondence & Phone Management ● I ssue Resolution ●Time Management ●Communications
P ROFESSIONAL E XPER I ENCE
RECEPT ION IST, Nov 2013-Cur rent
Smeberg Law Fi rm, Texas
Provided high-level support to lawyers, including scheduling, calendaring, documentation, filing and phone
l ine management. Reviewed all incoming documents.
GENERAL WAREHOUSE FOREMAN/EXECUT IVE ASSISTANT, March 2010-June 2013
Worked directly for the Country Manager. Executed a variety of administrative tasks and generated timely
and accurate reports as required for country-wide dining facilities (DFACs). Trained, mentored and
monitored countrywide DFAC employees. Identified operational deficiencies and provided recommendations
• Integral supervisor of operation-critical documentation, including new hire forms, spreadsheet
reports and FFD expiration reports.
• Received STAR award for exemplary performance.
FOOD SERV ICE WORKER, November 2009-Ma rch 2010
Performed custodial, housekeeping and general maintenance duties in support of daily operations. Prepared
and handled hot/cold food in compliance with stringent safety, service and sanitation metrics. Trained other
food service workers and Afghans in proper handling and serving procedures.
• Ensured excellent levels of compliance with various Department of the Army standards.
PARALEGAL/LEGAL ASSISTANT, August 2008-November 2009
Rutledge Bradford, P.A., Florida
Conducted and documented complex legal research to identify relevant cases, statutes, court decisions, and
other information. Provided high-level support to lawyers, including scheduling, calendaring,
documentation, filing and phone-line management. Reviewed all incoming documents and entered them into
a computer database. Trained all new employees on organizational policies and expectations.
SERVER/HOSTESS, May 2005-June 2009
Ruby Tuesday, Florida
Delivered outstanding customer service in a fast-paced environment. Collaborated with team members and
management to drive cohesive, quality operations. Identified and resolved customer issues.
ED UCAT ION & CERT I F ICAT IONS
• Certificate in Paralegal Studies, Auburn University, 2013
• BS, Criminal Justice, Certificate in Victims Advocacy, University of Central Florida, 2009
C OM M U N I TY WORK
Volunteer (500+ Hours), State’s Attorney’s Office, Court Watch domestic violence program, Children’s
Home Society, Habitat for Humanity, school sporting events, and food drives