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Engineer Service

Rosemead, CA
January 31, 2014

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Eduardo Siverio

**** ******* **, *** *****, NV, *9123

Cell 310-***-****


Strong knowledge in the field of telecommunications. Outstanding customer

service; looking forward to offer the best solutions to customers. Goal-

oriented strategist whose confidence, perseverance and vision promote

success. Quickly adapts to unfamiliar software environments and languages.

Charismatic and deep dedicate team player. Dependable and analytical

according the situation. Challenge by learning and new experience as

necessary. Excellent organizational skills.


Degree in Telecommunications Engineer at the Institute Superior


"Jos Antonio Echeverr a" (ISPJAE) Havana, Cuba

September 2002 - July 2007

Professional Experience:

October 2011 - Present

Busser's Supervisor

Porto's Bakery & Caf , Glendale, CA

. Maintain and prepare all report to other managers related to

employee's evaluations under my command.

. Provide training for new recruiters.

. Have excellent time-management skills.

. Responsible for preparing the weekly schedule.

. Promptly evaluation of the situation and effectively solve problems

under pressure.

. Always provide the best service for customers according to the

company's regulations.

. Quickly recognize any possible mistake and correct it accurately.

. Able to execute basic maintenance for minor repairs.

October 2010 - October 2011


Porto's Bakery and Caf , Glendale, CA

. Ability to work effectively under pressure.

. Receive and give directions as well as schedule planning of the team

work responsibilities.

. Problem-solving ability self-motivated and organized.

. Commitment to quality service, food and beverage knowledge.

. Able to execute basic maintenance for minor repairs.

August 2009 - September 2010

Computer Technician

LCB Solution, Santa Fe Springs, CA

. Repairs and maintains computers, servers and phone systems.

. Building and configuring new hardware.

. Installing and updating software packages.

. Creating and administrating computer networks, as well as handling Net

Programs and Systems.

December 2009 - December 2010


King Ranch Supermarket, Altadena, CA

. Forklift operator.

. Merchandise receiver as well as responsible for organizing and

maintain store and stockroom in an orderly manner.

. Maintain visual presentation standards throughout the store and


. Responsible for maintaining and recording invoices.

. Inventory the storage facility for all products.

. Maintain an awareness of all promotions and advertisements.

August 2009 - November 2009


Airport Maintenance Co. LAX, CA

All type of handyman work including electric, painting and general


Be able to use power tools/hand tools efficiently and safely.

Read, understand and execute general instruction and guidelines.

January 1996 - May 2009

Director of Projects and Installations Department

CITMATEL, Havana, Cuba

Managed a department of over 10 employees.

Supervise Projects and Installations of Net and Phone Systems.

Look for potential clients and provide them with an outstanding

knowledge and service.

Locate best providers and prices.

Keeping up to date with the latest high tech in order to offer the

best solution.

Worked as a team at installing and supervise the finish job, keeping

in mind to achieve the very best results.


National recognized as Employee of the Year in 2003.

Employee of the Month at Porto's Bakery & Cafe (June/2012).

Other Studies:

. Certificate in Structure Cabling System.

. Certificate in Installations and Cabling System (Optic Fiber).

. Certificate in cabling installation in Copper Systems.

. Certified in Installation of Wireless LAN Systems, Administrator of Nets.

. Certified in Installation and Configuration of Cameras Systems.

. OSHA Forklift Certificate.

CA Drivers License Class:

Class C (with clean record)


Available upon request.

Contact this candidate