Eduardo Siverio
**** ******* **, *** *****, NV, *9123
Cell 310-***-****
Skills:
Strong knowledge in the field of telecommunications. Outstanding customer
service; looking forward to offer the best solutions to customers. Goal-
oriented strategist whose confidence, perseverance and vision promote
success. Quickly adapts to unfamiliar software environments and languages.
Charismatic and deep dedicate team player. Dependable and analytical
according the situation. Challenge by learning and new experience as
necessary. Excellent organizational skills.
Education:
Degree in Telecommunications Engineer at the Institute Superior
Polytechnic
"Jos Antonio Echeverr a" (ISPJAE) Havana, Cuba
September 2002 - July 2007
Professional Experience:
October 2011 - Present
Busser's Supervisor
Porto's Bakery & Caf , Glendale, CA
. Maintain and prepare all report to other managers related to
employee's evaluations under my command.
. Provide training for new recruiters.
. Have excellent time-management skills.
. Responsible for preparing the weekly schedule.
. Promptly evaluation of the situation and effectively solve problems
under pressure.
. Always provide the best service for customers according to the
company's regulations.
. Quickly recognize any possible mistake and correct it accurately.
. Able to execute basic maintenance for minor repairs.
October 2010 - October 2011
Busser
Porto's Bakery and Caf , Glendale, CA
. Ability to work effectively under pressure.
. Receive and give directions as well as schedule planning of the team
work responsibilities.
. Problem-solving ability self-motivated and organized.
. Commitment to quality service, food and beverage knowledge.
. Able to execute basic maintenance for minor repairs.
August 2009 - September 2010
Computer Technician
LCB Solution, Santa Fe Springs, CA
. Repairs and maintains computers, servers and phone systems.
. Building and configuring new hardware.
. Installing and updating software packages.
. Creating and administrating computer networks, as well as handling Net
Programs and Systems.
December 2009 - December 2010
Receiver
King Ranch Supermarket, Altadena, CA
. Forklift operator.
. Merchandise receiver as well as responsible for organizing and
maintain store and stockroom in an orderly manner.
. Maintain visual presentation standards throughout the store and
stockroom.
. Responsible for maintaining and recording invoices.
. Inventory the storage facility for all products.
. Maintain an awareness of all promotions and advertisements.
August 2009 - November 2009
Maintenance
Airport Maintenance Co. LAX, CA
All type of handyman work including electric, painting and general
repairs.
Be able to use power tools/hand tools efficiently and safely.
Read, understand and execute general instruction and guidelines.
January 1996 - May 2009
Director of Projects and Installations Department
CITMATEL, Havana, Cuba
Managed a department of over 10 employees.
Supervise Projects and Installations of Net and Phone Systems.
Look for potential clients and provide them with an outstanding
knowledge and service.
Locate best providers and prices.
Keeping up to date with the latest high tech in order to offer the
best solution.
Worked as a team at installing and supervise the finish job, keeping
in mind to achieve the very best results.
Recognitions:
National recognized as Employee of the Year in 2003.
Employee of the Month at Porto's Bakery & Cafe (June/2012).
Other Studies:
. Certificate in Structure Cabling System.
. Certificate in Installations and Cabling System (Optic Fiber).
. Certificate in cabling installation in Copper Systems.
. Certified in Installation of Wireless LAN Systems, Administrator of Nets.
. Certified in Installation and Configuration of Cameras Systems.
. OSHA Forklift Certificate.
CA Drivers License Class:
Class C (with clean record)
References
Available upon request.