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Customer Service High School

Algonquin, IL
January 31, 2014

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Peggy Ann Rodriguez

Wheeling, IL *****



I am applying for the Customer Service/ Data Entry Position.

Work History

Man Power

**/**/** – Present

My duties consist of pick/pack, steam, fold & bag, shipping/receiving.

Prime Staffing

10/15/10 -11/15/12 My position here was a temp worker sent out to other companies.

I assembled commercial refrigerator doors and nacho chip machines, picked/packed,

Prepared salads, cut fruit and made sandwiches that were sent to 7/11 stores.

Ricoh Business Solutions:

02/13/06 – 7/10/10 My position here is administrative, my duties consist of typing letters for the

salesman, researching and preparing spreadsheets, handling all incoming and outgoing mail, working a

20 line switchboard and all general office duties.

Initial Security:

10/23/03 – 04/02/04

My position was a receptionist. I was contracted out to Abbott Labs. My duties consisted of typing in

visitor’s badges, checking the system to confirm their visit as well as announcing their arrival. I also

ran a twelve line switchboard taking over two hundred calls a day.

Borg Warner:

09/26/01 – 09/01/03

My position here was customer service rep. My duties consisted of taking over 250 calls a day, putting

in orders, Making changes to accounts, and making sure all of the customers were satisfied.

The Kane service:

11/05/93 – 08/10/01

I was a supervisor/Receptionist. My duties consisted of a twelve-line switchboard, sorting the mail,

basic general office duties as well as supervising five security officers, scheduling and taking care of

any emergencies that occurred.


Kelvin Park High school

09/76 – 06/80


I am proficient with Microsoft Word/Excel, and speak fluent Spanish & Polish.

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