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Customer Service Insurance

Location:
United States
Posted:
January 31, 2014

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Resume:

LINDA KRAMER

**** ***** *** 513-***-****

Norwood, Oh 45212 ravenspirit accf1o@r.postjobfree.com

To Whom it May Concern:

I am interested in obtaining a position which will allow me to utilize my communication skills in

a positive manner. I have enclosed my resume which outlines my qualifications in greater detail.

I have several years of experience working with the public in various capacities. I have experience

working in a office, school, dealing with people both by telephone and in person, as well as working

in a grocer store and markets. I have 15 years experience working in Pharmacy as a tech. I have been

Federally Pharmacy certified since Nov 1999. I am knowledgeable about office procedures and am

courteous in the needs of the general public.

I would like to meet with you at your convenience to discuss my skills further. Please feel free to

contact me to arrange a time to meet. Thank you for your consideration.

Very truly yours

Linda Kramer

Enclosure: Resume

Linda Kramer

1909 Mills Avenue 513-885- 2606

Norwood OH, 45212 accf1o@r.postjobfree.com

Certified Pharmacy Tech

• I have been Federally Pharmacy Certified sense Nov. 1999 as a Pharmacy tech. And

worked in

14 years.

• Both retail and hospital for

• I am interested in obtaining a position which will allow me to utilize communication skills

in

• a positive manner. I have several years of experience working with the public in various

capacities.

• I have experience working in an office, school, dealing with people both by telephone

and in

• person as well as working in a grocery store. I am knowledgeable about office

procedures & machines.

• And am courteous in the needs of the general public.

SPECIAL TV SKILLS

• Work well with people of all ages

• Regulatory compliance

Computer

Telephone

Help fix insurance problems

Customer service

Switchboard

Positive, friendly

I'm able to work well with people of all ages.

Punctual and enjoy a

motivated, reliable and willing to take on extra

new challenges

PROFESSIONAL EXPERIENCE

KROGER - Norwood, OH

.. 2013

Certified Pharmacy tech

Data Entry, Ring register, answer phones enter insurance, call insurance companys and doctors

Help customers if they have a problem.

• Typed in customers scripts.

• Calling the doctors and insurance with problems.

Helped customer fine things out in the store.

Counted pills out.

1

2006-2007

KROGER- Norwood, OH

CERTIFIED PHARMACY TECH

• Typed in customers scripts.

• Calling the doctors and insurance with problems.

Helped customer fine things out in the store.

Counted pills out.

2004-2006

UNIVERSITY HOSPITAl- Cincinnati, OH

CERTIFIED PHARMACY TECH

• Typed in customers scripts.

• Calling the doctors and insurance with problems.

Helped customer fine things out in the store.

Counted pills out.

Responsible for fixing the Will Call machine

2003-2004

VA MEDICAL CENTER

CERTIFIED PHARMACY TECH

• Typed in customers scripts.

• Calling the doctors and insurance with problems.

Helped customer fine things out in the store.

Counted pills out.

EDUCATION and TRAINING

CINCINNATI STATE

SUNNYSLOPE HIGH

SIGN LANGUAGE

PHOENIX,AZ

Cincinnati, OH

EHR computer training

Pharmacy Technician Certification Board

Cincinnati, OH

REFERRENCES

since 2000

513-***-****

Rodney Hart

since 2006

513-***-****

Dan Stalker

since 2006

513-***-****

lauren Gantzer

2



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