Customer Service Insurance
Resume:
LINDA KRAMER
Norwood, Oh 45212 ravenspirit accf1o@r.postjobfree.com
To Whom it May Concern:
I am interested in obtaining a position which will allow me to utilize my communication skills in
a positive manner. I have enclosed my resume which outlines my qualifications in greater detail.
I have several years of experience working with the public in various capacities. I have experience
working in a office, school, dealing with people both by telephone and in person, as well as working
in a grocer store and markets. I have 15 years experience working in Pharmacy as a tech. I have been
Federally Pharmacy certified since Nov 1999. I am knowledgeable about office procedures and am
courteous in the needs of the general public.
I would like to meet with you at your convenience to discuss my skills further. Please feel free to
contact me to arrange a time to meet. Thank you for your consideration.
Very truly yours
Linda Kramer
Enclosure: Resume
Linda Kramer
1909 Mills Avenue 513-885- 2606
Norwood OH, 45212 accf1o@r.postjobfree.com
Certified Pharmacy Tech
• I have been Federally Pharmacy Certified sense Nov. 1999 as a Pharmacy tech. And
worked in
14 years.
• Both retail and hospital for
• I am interested in obtaining a position which will allow me to utilize communication skills
in
• a positive manner. I have several years of experience working with the public in various
capacities.
• I have experience working in an office, school, dealing with people both by telephone
and in
• person as well as working in a grocery store. I am knowledgeable about office
procedures & machines.
• And am courteous in the needs of the general public.
•
SPECIAL TV SKILLS
• Work well with people of all ages
• Regulatory compliance
Computer
Telephone
Help fix insurance problems
Customer service
Switchboard
Positive, friendly
I'm able to work well with people of all ages.
Punctual and enjoy a
motivated, reliable and willing to take on extra
new challenges
PROFESSIONAL EXPERIENCE
KROGER - Norwood, OH
.. 2013
Certified Pharmacy tech
Data Entry, Ring register, answer phones enter insurance, call insurance companys and doctors
Help customers if they have a problem.
• Typed in customers scripts.
• Calling the doctors and insurance with problems.
Helped customer fine things out in the store.
Counted pills out.
1
2006-2007
KROGER- Norwood, OH
CERTIFIED PHARMACY TECH
• Typed in customers scripts.
• Calling the doctors and insurance with problems.
Helped customer fine things out in the store.
Counted pills out.
2004-2006
UNIVERSITY HOSPITAl- Cincinnati, OH
CERTIFIED PHARMACY TECH
• Typed in customers scripts.
• Calling the doctors and insurance with problems.
Helped customer fine things out in the store.
Counted pills out.
Responsible for fixing the Will Call machine
2003-2004
VA MEDICAL CENTER
CERTIFIED PHARMACY TECH
• Typed in customers scripts.
• Calling the doctors and insurance with problems.
Helped customer fine things out in the store.
Counted pills out.
EDUCATION and TRAINING
CINCINNATI STATE
SUNNYSLOPE HIGH
SIGN LANGUAGE
PHOENIX,AZ
Cincinnati, OH
EHR computer training
Pharmacy Technician Certification Board
Cincinnati, OH
REFERRENCES
since 2000
Rodney Hart
since 2006
Dan Stalker
since 2006
lauren Gantzer
2
Contact this candidate