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Customer Service High School

Location:
Crestview, FL
Posted:
January 31, 2014

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Resume:

Amber A Day

*** ******** **

Crestview, Florida United States 32536

850-***-****

accf1f@r.postjobfree.com

OVERVIEW

To use my customer service, computer, administrative skills, and strong work ethic in a challenging environment where I can grow with a company.

WORK EXPERIENCE

01/2011- 02/2012

Trinity Air Services, Inc., Ft Walton Beach, Florida, Replacement Coordinator/Marketing Supervisor

I held multiple positions during my experience at Trinity Air Services, Inc. I started as a marketer calling residents in surrounding counties soliciting heating and air conditioning services. I was then promoted to a marketing supervisor where I supervised marketers and filed paperwork. Then I was promoted to a Replacement Coordinator. As Replacement Coordinator I performed many tasks. I was responsible for the entry of new installs, as well as leads for the Comfort Specialists. I was responsible for the registration of new equipment purchased by customers as well as billing new construction installs. I have experience in data entry and thorough knowledge of OnePlus computer system. I also have experience using Microsoft programs such as Excel, Word, and Outlook. I handled insurance verification for the billing with companies. I also have experience with dispatching of Installers, Service Technicians, and Comfort Specialists both during office hours as well as after hours calls including weekends.

08/2009 - 02/2010

Trinity Air Services, Inc., Ft Walton Beach, Florida, Marketer

Cold calling residents in surrounding counties soliciting heating and air conditioning services.

06/2006 - 01/2008

National Electronics Warranty, Crestview, Florida, Customer Care Representative

Handling inbound calls in a call center environment.

EDUCATION

Crestview High School Crestview, Florida

Class of 2006

High School Diploma

SKILLS

4 years + Customer Service

Computer experience

Proficient in Microsoft programs and applications

Administrative Experience

Experience with office equipment

Strong work ethic



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