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Customer Service Manager

Location:
Lebanon, PA
Posted:
January 30, 2014

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Resume:

Lebanon, PA ***** ? 717-***-**** ? accezu@r.postjobfree.com

Soleana Silva

Professional Profile

. M.S Psychology

. Christian Psychotherapy

. Computer Information and Networking Instructor

. 7 yrs. + Customer Service experience

. Experience in the MH field

. Experience with domestic violence victims

. Experience with sexual assault victims

. Experience with drug and alcohol patients

Certifications

. Comp Tia A+

. Comp Tia Network +

. Security +

. CompTIA HIT

. Direct Service Worker

Education

Colegio de Formacion Teologica Ministerial

Christian Psychotherapy

Phoenix University

M.S Psychology 03/2013

New Horizons Learning Institute of Pennsylvania, Lancaster, PA

06/2013

Certificate- PC Technician

Capella University

2009-2010

B.S- Information Technology

HACC 2009

MCSA certificate

PennFoster 2006

Diploma- Child Psychology

HACC 2005

Diploma- Corrections

Professional Experience

10-2013- Youth Advocate

. FSP Clinician

. BSC/MT

11-2011- HACC

. Healthcare Information Instructor

. C.I.S Instructor

. Student Services/IT Tutor

2008-2010 SARCC

. Sexual Assault Counselor Hotline volunteer

2007- 2009 Lebanon County MH/MR

. Intensive Case Manager

2004- 2007 Commonwealth of PA. DPW Lebanon, PA

. Income Maintenance Caseworker

2006- 2006

Domestic Violence Intervention

Lebanon, PA

Tech

. Domestic Violence hotline

. Domestic Violence Advocate

. Other duties as assigned

1999- 2004

Farmers Pride

Fredericksburg, PA

Maintenance

Cleaning and upkeep of the buildings and grounds

Reference

Alicia Matters 717-***-**** Sexual Offender

Investigator

Des Miller 717-***-**** IMCWS

Lenin De La Cruz 717-***-**** Special Investigator II



Contact this candidate