KIM LOAN DO

***** **** **** *** ** #N-***

Seattle, WA, 98125

206-***-****

acceym@r.postjobfree.com

QUALIFICATIONS

• Strong interpersonal and communication skills, work well with people from a variety of

backgrounds

• Highly motivated; strong sense of leadership in professional environment developed through

three years employment with City of Seattle

• Outstanding organization skills, strong attention to detail

• Proficient in MS Word, Power Point, and Excel

• Fluent in Vietnamese; basic Spanish knowledge

EDUCATION

Bachelor of Arts in Business Management, Seattle Pacific University, Seattle, WA Dec 2013

• Relevant Course Work: Human Resource Management, Strategic Management, and

Quantitative Methods for Decision Making

EXPERIENCE

Cooperative Intern, City of Seattle, Seattle, WA March 2013 – June 2013

• Efficiently researched payment history and issued collection notices on a backlog of 100+ bails

• Successfully processed pending reports, jurisdiction end date, and unresolved bails bringing

to current status

• Updated ticket payments in Docket and billing defendants

• Scheduled parkers, movers, and contested hearings

Administrative Assistant, City of Seattle, Seattle, WA June 2010 – March 2013

• Processed criminal, traffic, civil and small claims in courtroom

• Entered, updated, retrieved, prepared, and processed court related documents

• Updated courtroom procedures enhancing and improving efficiency of workflow

• Accurately scheduled cases and notified defendants

• Demonstrated ability to manage multiple projects

• Utilized strong problem solving and troubleshooting abilities

• Supervised and trained new employees

Store Manager, Yunnie Bubble Tea, Edmonds, WA Feb 2009 – Aug 2009

• Managed all aspects of store operation

• Provided outstanding customer service

• Updated inventory and book keeping daily

• Successfully multitasked under pressure

• Responsible for training new employees

Sales Associate, Hollister, Northgate Mall, Seattle, WA Oct 2008 – Dec 2009

• Effectively managed cashier and front desk

• Ensured quality of floor arrangement to avoid damages

• Managed floor regarding excellent customer service standards

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