Customer Service Representative
Resume:
Shay Dylan Williamson
Phoenix, Az 85014
*********@*****.***
OBJECTIVE
To learn as much as I can as I put myself through school and build my
job experience
SUMMARY
. 10+ years customer service experience
. 10+ years manual labor experience
. Excellent interpersonal/communication skills, highly organized and
attention to detail
. Ability to work effectively as a team member
. Ability to work a cash register efficiently
. Experienced with MS Word, Photoshop and Pro Tools
. Experienced with Maya and 3DS Max digital software
. Experienced in Game Development
. Internet savvy
. Typing 40+ wpm
ACHIEVMENTS
. Received Good Attendance Award
. Maintained Honor Roll throughout school
. Received medal for academic excellence
. Created quality 3D Modeling/Animation as well as freehand storyboards
EXPERIENCE
East Valley Lawn & Yard Care, Mesa, AZ
2003-
Present
Lawn Care Specialist/Manual Laborer
. Provided quality removal of trees and shrubs
. Laid down rock and dirt for lawn care
. Provided excellent customer service
. Cleaned and chlorinated pools
Mowed lawns
Removed unwanted weeds
. Trimmed trees and plants
. Intermediate cleaning and debris removal
Provided fast and accurate lawn care service
Apache Sands Service Center, Mesa, AZ
2011 -
2012
Customer Service Representative
. Ability to work varied hours/days as needed
. Solely responsible for opening and closing store for business
. Used cash register to process transactions and took responsibility for
keeping track of all money inside
. Maintained a clean and safe work environment
. Responsible for placing orders and stocking shelves
. Ability to handle money fast and efficiently
. Maintained a daily inventory
Dispatcher
. Greeted customers and provided excellent customer service
. Answered phones calls
. Took down customer information
. Dispatched company vehicles
. Worked in impound, releasing vehicles
Subway Restaurant, Mesa, AZ
2007 - 2009
Sales Associate
. Provided outstanding service to customers by being polite, friendly
and professional
. Used cash register to process transactions and took responsibility for
keeping track of all money inside
. Responsible for keeping eating/preparation areas clean and sanitized
. Demonstrated the patience to deal with the most difficult customers
. Prepared and replenished products
. Physically able to stand for extended periods, and to move and handle
boxes of merchandise
. Ability to work varied hours/days, including nights, weekends and
holidays as needed
REFERENCES
Mark Davis; Owner
East Valley Lawn & Yard Care
Adam Cushman; Co-Worker
Apache Sands Service Center
Joshua Hall; Co-Worker
Apache Sands Service Center
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