Sales Manager

Patrick M. Lehigh

Email: ************@*****.***

* **+ years experience Network Administration and Engineering

Associates' Degree in Business Sales/Marketing

Cisco Certified CCNA# 415603033470DSVG

VLAN, NAT, ACL, LAN / WAN, Switching, Routing, OSPF, EIGRP, IP V.6

A goal oriented person with unique soft skills that allows me to speak the

languages of IT, Sales, Marketing,and Management. Which provides a focus

on the client, both internal and external, while also maintaining focus on

the ROI.

Major Certifications:

CompTia Microsoft/MCP

A+ Networking Essentials

Networking+ NT Workstation 4.0

Novell NT Server

CNA (5.0) NT Server in the Enterprise

NABCEP Certified (Solar)

1 Professional Experience

Rubberlicious, San Jose, California

Co-Founder, CFO/CTO

(2003-2010)

International web-based product sales; in-house product design and

manufacturing

Developed and managed company marketing plan and logistics

Achieved 3rd position on Google for relevant search

Head of Trade-Show Management in 2007 resulting in independent positive

reviews in worldwide trade magazines which increased International and

regional sales by 15%

As Lead Purchasing Agent, maintained complete ownership of Inventory and

Core Supplies resulting in 25% savings on materials and production costs

Managed customer integration, services overview, Accounting and price point

setting as CFO

Network Administration and support, including:

Security SQL

Creation and maintenance of sales Shopping Cart integration and

and customer databases management

Integration of Affiliate Program Website development and

Software maintenance

Head of global marketing plan and all levels of product pipeline management

Expanded product saturation by 35%

Head of R&D and Design Engineering to create new marketable products

Consulting Contractor, San Jose, CA

(1998-2001)

IT Network Administration, Systems Administration, Tech Support and

Instruction

Sr. Level Systems Administrator, Commtouch (2000-2001)

Maintained over 700 production servers running Windows NT4, Win2K and Win2K

Advanced Servers such as SQL, Exchange and custom application servers

Servers included Compaq MA1200 SAN, the bulk being DL360 and 1850 with

Remote Insight Boards

Led the on-site team to create a new customer domain in Poland and

maintained direct contact for all technical/training issues

Evaluation of TCO and feasibility of server management using Compaq's

Insight Manager and Microsoft SMS

Managed employee training in OSI, TCP/IP, server/rack integration and SAN

configuration

Managed lesson plan development, class presentations and co-worker/manager

evaluations through post-class testing and real world application

Network Administrator, Quality Call Solutions (1999-2000)

Maintained final decision on hardware purchasing for NT client and server

side, reducing TCO 3 %

Firewall administrator using BoardWare 4.1/6.0 and SecureWay 4.1 including

VPN, using SecurID on an ACE Server

Restructured network design for ease of future expansion including NAT

tables, naming convention, IP addressing to have DHCP coexist with static

AIX network, redesigning support database files and file structures stored

on servers, standardization of hardware/software, license tracking and

designing metrics for TCO

Final point of escalation for desktop support issues

Solely responsible for NT network/servers

Managed customer training/installation of MS SQL and Blue Pumpkin software

Setup and maintenance of fax server

Managed end user and support staff training

Secondary network administrator for AIX network

Software on site:

Exceed Remote Management Advanced Edition

Visio Professional (by Peregrine)

ACT Prime Time Enterprise (by Blue

Timbuktu Pro Pumpkin)

MS Project

Network Administrator, QuickStart (1999-1999)

Maintained Santa Clara, San Francisco and Sacramento satellite offices,

which consisted of 12 classroom networks, a Sylvan testing center, the

corporate domain and client side support. Maintenance was performed with

the Microsoft BackOffice Suite consisting of BCD's, PROXY, IIS, file

servers WINS and Exchange

Maintained phone systems PBX, voicemail and fax servers for all offices

Equipment on site:

3Com Super Stack 3300 switch Dlink DSH 32 port hubs

3Com Net Builder Meridian1 PBX

221 Router

Client Side:

Gateway 166, 133, 333 Toshiba 405, 420, 435, 460 CDX

Printers:

HP Laser Jet 5, Laser Jet 4sI, Laser Jet III

Software on site:

MS Suite Crystal Reports

SalesLogix Delta

RightFax PC Anywhere

Computer Lab Technician, San Jose City College (1998-1999)

Computer/Business Department faculty assistant

Win 95, NTWS 4.0, NTSER 4.0 maintenance

Lab instruction to students

Overall maintenance of:

MS Office McAfee

MS Photo Editor Netscape

Qbasic IE4

PC Dos McGraw-Hill Interactive Courseware

C++

Borland C++ GlenCoe Keyboarding

Adobe Acrobat

Corporate Trainer, Fresh Express (1999-1999)

Installation and on-location training of Microsoft Office 97 Suite, IBM's

Global Dialer, Palm Pilot, McAfee and ZipDrive for remote sales force and

management

Hardware on location:

IBM Thinkpad laptops 300D, 380XD and 380 E/ED

Level 2 Tech Support, Intel (1998-1999)

Part of a 25 member team responsible for installation and configuration of

7000 people using:

Windows 95/98 WINS

NTWS 3.51/4.0 Internet Explorer 3.x/4.x

MS Office RAS 32

DNS

Component replacement of hardware including:

Motherboards Power supplies

RAM Sound cards

NIC Data rescues

RJ-45

Hardware on site:

Desktops: Laptops:

IBM 300, 300PRO, 350 Toshiba 600, 600 CDT

Laptops: Laptops:

IBM Thinkpad 600, 730 Tecra 700,730,740

Printers:

HP III, HP LJ4, HP 4sI, HP 5, HP 5P

Complete maintenance of printers including:

Complete repairs Time management

Assembly Troubleshooting rollers

Installation Separator pad

Reconfiguration Laser scanner

Sharing RAM

Permissions Toner

Customer training Fuser assembly

Education:

High School Diploma 1988, Oak Grove High School, San Jose, CA

A.A. Business Sales/Marketing Sawyer College, San Jose, CA

Groups and organizations:

Network Professional Assc. Youth Science Institute

American Red Cross Capoiera San Jose

Languages/Skills:

Entry level UNIX Administrator Basic reading and speaking of

Brazilian Portuguese

Fundamental electronics

Contact this candidate