Engineer Technical Support

John M Pinkston

**** ******** ***** *****: 706-***-****

North Augusta, SC 29841 Cell: 706-***-****

accekk@r.postjobfree.com

Career Overview

Computer Systems Engineer with 10 years of experience. Areas of expertise

include:

. Television engineering

. Microsoft Certified Professional

. Member of the Microsoft Developer Network

. Government Information Technology

. USAF

? Broad research and consulting background

. Issue resolution

Core Accomplishments

Project Development

. Collaborated with IT Security in the development of Apple OSX Security

Baseline for the Savannah River Site SRSNet Network.

Project Management

. Worked directly with Public Relations, Tritium, and Document Control

to measure and maintained Apple OSX Security Baseline on monthly

basis. Used OSX 10.6.x script and Java programming to maintain and

measure security baseline.

Computer Proficiency

. Install, troubleshoot, maintain, and train users on OSX workstation,

OSX Server, Final Cut Pro Suite, and Final Cut Pro Server for managing

digital media assets, Canto's Cumulus Database and Tomcat Apache Web

Server. Maintain over 300 physical and virtual Servers which includes

Windows 2008, Windows 2003, VMWare, XenCenter, and Citrix remote

access with five other Computer System Engineers and rotate on-call

duty. Rotate patch night using Shavlik for patching over 300 servers.

Experience with Installing and scanning OSX with Nessus Scanner.

Creative Problem Solving

. Resolved product issues when upgrading security camera servers from

Windows XP to Windows 2008 reducing replacement costs. Provided

Research, Development, and Improvements for off-site Webcasting events

using Wirecast Software with Lenvo laptop computers.

Design

. Design and provide cost effective, technical support, repairs,

monitoring, and performance analysis for digital television systems,

digital linear and non-linear production systems using Vidcad

Software.

Employment History

System Support Technician 09/2012 - Present

Piedmont Technical College - Greenwood, SC

System Support Technician, Install, maintains, Schedules Conferences, and

troubleshoots Video Conferencing Systems for classrooms, VBrick, PolyCom,

HDX8000, CMA4000, RMX2000, Crestron, Promethean Systems, and Streaming

Video Servers using Windows Media Services. Windows 2008 R2 Server

technical support and Domain Administration experience. Help Desk support.

Television System Engineer & Computer Systems Engineer 08/1988 - 08/2011

Savannah River Nuclear Solutions - Aiken, SC

Designed and maintained government television production systems and

computer information systems for video production use at SRS with

Microsoft, IBM, Dell, HP, Apple technology, with Video Design Pro Vidcad

software. John worked as a Computer Systems Engineer and maintained

government computer networks in compliance with DOE standards. Windows 2008

R2 Server technical support and Domain Administration experience. Provided

security patches for over 300 servers with WSUS 3.x and Shavlik including

SQL Server patching during 5 week rotating on-call support.

TELEVISION ENGINEER 07/1981 - 04/1991

JONES INTERCABLE INC - Augusta, GA

Television System Engineer, Install, maintains, and troubleshoots

Channelmatic processor controlled advertisement commercial insertion

systems. Created and developed using various Motorola cross assemblers to

create diagnostic EEROM from assembly language programs to troubleshoot

computer controlled modules as cost savings on exchanging the modules with

ChannelMatic Inc. Installed, maintained, and troubleshoot Television video

editing and audio editing systems and computer MSDOS controlled supporting

systems.

TELEVISION ENGINEER 07/1981 - 08/1988

WJBF, CHANNEL

Television System Engineer, Install, maintains, and troubleshoots

Television Station components such as Television Network Satellite systems,

TV Transmitters, Video and audio production systems, Television Studio,

cameras, and associated systems, and associated computers to support

operations.

Television System Technician 05/1975 - 05/1979

USAF

Television System Engineer, Install, maintains, and troubleshoots

Television Station components such as Television and Radio Transmitters,

Video and audio production systems, Camera Systems, On-air switching

systems and all operations support equipment.

Education and Training

John received his education and training at the Community College of the

Air Force, National Technical Schools on minicomputers, Augusta Technical

College, and Aiken Technical College.

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