Customer Service Sales Representative
Resume:
ALYSON ERIN WILLIS
th
**** *. * ****** #*, Charlotte, NC 28204
******.******@*****.***
SUMMARY
Creative and dedicated professional who develops strong working relationships and produces quality
work. Special abilities in marketing communications, photography and event planning. Proficient in
Microsoft Word, PowerPoint, Icontact, Outlook, Adobe InDesign, Adobe Photoshop, Wordpress and Excel.
WORK EXPERIENCE
HEDRICK GARDNER KINCHELOE & GAROFALO Charlotte, NC
Marketing Communication Coordinator (April 2012- Present)
Develop, review and place firm press releases, blogs and email alerts.
Develop and maintain content for website and social media sites.
Oversee all internal and external communications.
Use design software to create advertisements, invitations and firm marketing materials.
Coordinate firm events and client seminars.
Develop nominations and maintain information for all online directories and recognition
programs.
MOORE AND VAN ALLEN Charlotte, NC
Legal Practice Assistant (October 2009-April 2012)
Furnished administrative support to five attorneys and paralegals including basic research, filings,
mailings and telephone communications.
Drafted routine tax and estate planning documents.
Researched, gather and maintain client information, records and files.
Performed transcription of correspondence and legal documents.
Scheduled and organize client meetings and attorney appointments.
WACHOVIA SECURITIES/WELLS FARGO ADVISORS Charlotte, NC
Business Analyst Jr. (January 2009-October 2009)
Assisted current Wachovia Securities/Wells Fargo clients and Financial Advisors with daily tech
support for the company website and Quicken.
Directed financial advisors in applying for third party and online trading requests .
Provide guidance to legacy AGE customers in converting their access credenti als to the Wachovia
system.
Utilized strong customer service, verbal and written communications, and interpersonal skills
while working directly with multiple departments and over 200 sub firms to ensure quality
customer service and to resolve any client questions.
CBS RADIO WNKS/WKQC Charlotte, NC
WKQC Promotions Director/ WKQC and WNKS Programming Assistant (May 2007-April 2008)
Implemented and organized all promotional events, on -air giveaways and non-profit
sponsorships.
Coordinated and organized over 500 station events/remotes.
Worked closely with all departments to create quality on -air promotions to secure new clients,
while maintaining current advertisers.
Recruited, scheduled, and managed a staff of 20+ promotions assistants and interns.
Handled highly confidential contracts and station agreements.
WKQC/WNKS Promotions Assistant (October 2006-May 2007)
Coordinated all aspects of remote/appearance details including communicating with the on -site
contact, on-air talent, and sales representative.
Retrieved online contest entries, notified contests winners, and updated station events page.
Set up on-site promotions and live broadcasts.
EDUCATION
Clemson University Clemson, SC
Bachelor of Arts Degree in English May 2005
Minor: General Communications
Cum Laude Graduate GPA: 3.47/4.0
HONORS, VOLUNTEER WORK, AND ACTIVITIES
LoveGrows, Co-Founder and Board Member (2010- Present)
Young Affiliates of the Mint (2010) Big Brothers/Big Sisters (2008-2011)
CRAVE Charlotte (2010- Present) Hurricane Katrina Relief Volunteer (2006)
Delta Zeta Founding Member (2004 to 2005)
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