Medical Administrative Assistant,Electronic Health Records,Billing
Resume:
Jessica Castagno
Shrewsbury, NJ 07702
Cell: 732-***-****
*************@*****.***
PROFILE
Dedicated and highly competent professional with expertise in the area of administrative and front office
operations looking to utilize my medical office specialist skills to maximize work flow in a medical
organization.
EDUCATION
6/2013-1/2014 Advantage Career Institute, Eatontown, NJ
Medical Office Specialist with Electronic Health Records and Billing and Coding
9/2003-5/2007 Kean University, Union, NJ
BA Early Childhood Education and History
SKILLS
Medical and Dental Office Procedures Medical and Dental Terminology
Electronic Health Records Management HIPPA Compliance
Business Communications Medical Law and Ethics
Microsoft Office Suite Billing and Collections
Introduction to Coding Health Insurance Knowledge
Insurance Verifications
CERTIFICATIONS
CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT (CMAA), CERTIFICATION #
W7W9G7Q7
CERTIFIED ELECTRONIC HEALTH RECORD SPECIALIST (CEHR), CERTIFICATION #
H9Q3S7A2
CERTIFIED BILLING AND CODING SPECIALIST (CBC), CERTIFICATION # N7Y6X7Z7
EXPERIENCE
11/2011-5/2012 THE PLASTIC SURGERY CENTER, Shrewsbury, NJ
Medical Records/File Clerk (2011-2012) (Five Surgeons)
• Pulled, organized and created new patient charts for main and
satellite offices.
• Responsible for reviewing and updating dictation in patient
charts.
• Collected and organized all filing in the office to alphabetize and
distribute into appropriate patient charts.
• Assisted doctors, practice manager, and other colleagues with
necessary tasks.
• Utilized medical practice database to pull superbills and
dictation, phones, computers, email and community message
board, fax/copier, postage machine on a daily basis.
• Ran errands to the bank, post office, off-site storage facility, and
wherever else was needed on a daily basis.
8/2010-7/2011 MEDFORCE, SHREWSBURY, NJ
Project Coordinator (3/2011-7/2011)
• Setting up and planning medical education programs for multiple
pharmaceutical companies, worked one-on-one with
pharmaceutical company representatives.
• Utilized company computer database to enter and update
program information, phones, emails, copier/fax, and the postage
machine.
• Set and balanced the budget for programs, provided 3rd party
payment to restaurants and/or catering companies, booked
restaurant and catering reservations.
• Assisted doctors (speakers) in their travel arrangements and
reimbursement for out of pocket expenses.
• In charge of reconciling programs at their completions to meet
industry standards.
Administrative Assistant (8/2010-2/2011)
• Answered phones, and communicated through email to drug
representatives and speakers concerning medical education
programs that had just concluded.
• Responsible for gathering pertinent data in the form of program
evaluations and sign-in sheets from the drug representatives.
Also retrieved speaker expenses and entered them into the
database.
• Tasked with requesting check payments for the company’s
trained speakers.
• Reconciled all completed programs. Performed weekly mail
merges and check runs.
• Assisted project manager with exclusions and license checks to
comply with industry regulations.
8/2009-6/2010 PROCARE REHABILITATION LLC., COLTS NECK, NJ
Receptionist/Physical Therapy Aid (8/2009-6/2010) (Part-Time)
• Greeted patients, answered phones, scheduled appointments,
collected co-pays from patients.
• Pulled and updated patient files. Made photocopies and sent
faxes.
• Ordered new physical therapy equipment for the practice.
• Ran errands to the bank and post office on a daily basis.
• Kept the office clean and organized and running smoothly.
• Assisted the physical therapist with whatever duties he assigned.
Worked with the patients to assist them in their exercises given
to them by the physical therapist.
VOLUNTEER WORK
• American Cancer Society Relay for Life – Team Captain
• American Cancer Society Making Strides Walk - Team Captain
• Walk Now for Autism Speaks – Team Captain
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