Customer Service Manager

Irfan Khan

Wz ***-l, Plot no ** *nd Floor

Street no 3, Janak Park, Hari Nagar

New Delhi - 110064

Mob: 995-***-****

Email: ***************@*****.***

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Objective

Intend to build a career with environment with committed & dedicated

people, which will help me to explore myself fully and realize my

potential. Willing to work as a key player in challenging environment. A

job with a vast scope for learning. A career wherein I can feel proud that

I am part of the organization growth

Summary of Qualifications

. Excellent communication and human relations skills.

. Resolves and inputs provider/client requests into tracking system

according to established guidelines. Ensures proper, accurate records,

files, databases are set up and maintained.

. Document all inquiries within contact management system, follows

appropriate guidelines for notepad documentation, and assigns case

accordingly.

. Ability to operate proficiently claim system computer programs.

. I understand client contracts and can explain all details while

working with callers

. I always strive to excel at customer satisfaction and to continuously

improve all my customer service skills. .

Professional Profile:

Pashupriya Feeds Pvt.ltd, Mysore from July 2006 to Nov 2011

Designation: Facility Manager

Responsibilities: Responsible for accounting and administrative matters of

the company

Nature of Work:

. Costing of the Products

. Billing of the Products

. Verifying stock time to time

. Inspection of quality of raw materials

. Ledger maintenance

. Managing petty cash

. Preparation of salary bill

. Providing assistance to MD

. Negotiating with vendors

. Preparing invoices

. Providing logistic facilities

Educational Qualification

Bachelors of Commerce (B.Com)

Personal Information

Nationality ; Indian

Languages Known : English, Hindi, Kannada, Urdu

Gender. ; Male

Date of Birth ; 27-05-1984

Father's Name; Aslam Ulla Khan

Mobile Number ; 995-***-****

E-Mail ; ***************@*****.***

Relationship : Married

Permanent Address: house no 990, 1st Floor, 1st stage Rajeev nagar, Near

Madegowda Circle, NR Mohalla, Mysore 570019, Karnataka

Declaration:

All the above-mentioned information about me is true to the best of my

knowledge

(Irfan Khan)

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