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Customer Service Training

Location:
Burlington, ON, Canada
Posted:
January 29, 2014

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Resume:

MATTHEW NICOLL

**** ****** ***** ********: 289-***-****

Burlington, Ontario, L7L 7B1 home: 289-***-****

accedm@r.postjobfree.com

CONSTRUCTION AND HOME RENOVATIONS

Skills and Abilities

• Working knowledge of framing techniques, floor, wall and roof systems

• Experience with roofing techniques and skylight installations

• Well-developed abilities with various hand & power tools

• Finish carpentry, window and door installations

• Blueprint reading

• W.H.I.M.I.S. Awareness Certificate

• Valid Class G2 Ontario Driver’s License and access to a reliable vehicle

• Bondable and trustworthy

• Four (4) years in customer service

• Good painting abilities

• Experience with coping and crown molding

• Hardwood, laminate and ceramic flooring

• Experience with deck and basic stair assembly

• Door & window installation

• Drywall and taping

Related Experience

Beverly Hills Present

Installations Assistant

• Responsible for removal repairs

• Helped to take apart and install windows and doors

• Adapt to various workplace installation and repair requirements

Domain Contracting (casual on-call) November 2013

Contractor

• Assisted with installing ceramic flooring

• Responsible for grouting and post job cleanup

• Built internal housing framing, drywall and mudding

• Some brick demolition work

Shipway Stairs (Blitz Personnel Placement Agency Contract) November 2013

Stair Tread Assembler

• Responsible for the placing the giant stair treads on jigs

• Required to carry over 50 lbs.

• General labour responsibilities

• Assisted with general clean-up of the shop area

• Followed safety protocols and procedures

MATTHEW NICOLL

Page 2 of 2

accedm@r.postjobfree.com cellular: 289-***-****

The Centre: Skilled Development & Training Home Renovation Diploma 2013

• Approximately 570 hours in shop hands-on experience

• Thorough knowledge and understanding of various hand, power and layout tools and

their applications

• Specialized in building load bearing and non-load bearing walls

• Excelled at framing windows and doors

• Developed abilities in floor installation

Other Work Experience

William’s Fresh Café, 2013- 2013

Customer Service/Cashier

Burlington, ON

Primary Response 2012-2013

Security Guard North York, ON

Tim Horton’s 2010-2012

Customer Service Burlington, ON

Burlington Fitness & Racquet Club 2009-

2010

Customer Service/Property Services Burlington,

ON

Education

The Centre: Skilled Development & Training (Home Renovation) Diploma 2013

Humber College (Police Foundations) 2010-

2012

Cawthra Park Secondary School Diploma 2006-

2010

Valid Emergency First Aid Certificate

Valid Cardiopulmonary Resuscitation Heartsaver Certificate (CPR/AED Level)

W.H.I.M.I.S. Awareness Certificate

Basics of Fall Protection Training Certificate

Merriam School of Music (Guitar)

CMAC Karate Purple Belt

Valid Class G2 Ontario Driver’s License

Volunteer Work

Karate at CMAC 2005-2009

Halton Police, P.E.A.C.E Citizen Police Academy Sept. 2009 – Dec.

2009

Big Wave Children’s Camp Summer of 2011

REFERENCES AVAILABLE UPON REQUEST



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